JOB DETAILS
Patient Services Representative (FT; 40hrs/wk) - Chesnut Hill Hospital, Flourtown
CompanyTemple University Health System
LocationPhiladelphia
Work ModeOn Site
PostedMay 27, 2026
About The Company
At Temple Health, more is how excellence is defined.
Temple Health is a Philadelphia-based academic health system redefining what’s possible in advanced patient care. Through clinical innovation, pioneering research, and world-class education, Temple is transforming complex medical challenges into real-world solutions—delivering more answers, more options, and more possibilities for patients.
Powered by more than 1,700 physicians, researchers and scientists across Temple University Hospital, the Lewis Katz School of Medicine and Fox Chase Cancer Center, Temple accelerates the translation of scientific discovery into practical therapies, united by a shared commitment to advancing medicine and expanding what patients can expect from their care.
Temple’s depth of expertise enables outcomes once thought impossible—more specialized expertise, more innovation, and more opportunities to expect what’s next in medicine.
It Takes Temple Health.
About the Role
The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.
Education
High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required
Experience
Licenses
Education
High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required
Experience
Licenses
Key Skills
Patient RegistrationSchedulingCustomer ServiceClerical SupportInsurance VerificationPreauthorization ProcessingPayment CollectionEMR Documentation
Categories
HealthcareAdministrativeCustomer Service & Support
Job Information
📋Core Responsibilities
The Patient Services Representative manages patient registration, scheduling, and clerical support to ensure efficient department operations. Key duties include verifying insurance, processing preauthorizations, and collecting payments while maintaining professional communication with patients and staff.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
5722
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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