Retail Associate

Description

Do you want more than just a job? Build a meaningful career with Goodwill Industries of New Mexico (GINM), where the power of work transforms lives, including yours. GINM is opening its 22nd store at Universe & MacMahon and is looking to hire 17 enthusiastic, career-minded Retail Associates to support our mission of providing skills training, job placement, and social services to New Mexicans. We offer cross-training and advancement opportunities. Enjoy great benefits, work-life balance, and the chance to make a real difference. $13/hour, guaranteed 38 hours per week.

What are you waiting for? Apply today!

Essential Duties and Responsibilities:

• Exhibit excellent customer service skills as related to your position.
• Maintain confidentiality of all privileged information.
• Performs other incidental and related duties as required and assigned.
• Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
• Responds to customer questions and issues in a friendly and courteous manner; contacts supervisor as needed.
• Provides efficient check-out to all customers; receives cash, credit cards etc. as payment for goods.
• Counts money to verify amounts, issues correct change, provides receipt for funds received, wraps and bags merchandise.
• Verifies cash register balances by comparing total on cash register with the amount of currency in register.
• Maintains work area in an organized manner.
• Promotes sales by setting up displays and organizing and arranging furniture and merchandise.
• Maintains merchandise on sales floor by stocking racks, counters, and displays with donated merchandise.
• Maintains cleanliness of store by cleaning shelves, counters and displays.
• Transports boxes, bins and crates to work areas; distributes items and salvage to appropriate areas; disposes of unsalable items.
• Responsible to process and price all incoming donations, including wares, books, shoes, furniture, etc.
• Maintains production levels; documents timely and accurately the number of items/bins processed.
• Reviews donations for quality; determines which items are routed to specific areas for further distribution.
• Accepts and receives donations and ensures they are recorded appropriately.
• Ensures donations area is secured at all times and protect donations from misuse.
• Operates material handling equipment.
• Attends and participates in regularly scheduled staff meetings.
• Observes behavior of customers entering operation; reports suspicious behavior to supervisor or security.

Requirements

• Knowledge of organizational practices, policies and procedures and compliance with the same.
• Knowledge of and compliance with all safety policies and procedures.
• Ability to maintain confidentiality.
• Ability to communicate efficiently and effectively both verbally and in writing.
• Ability to exhibit excellent customer service skills.
• Ability to read, write and understand English.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities.
• Ability to work extended hours and various work schedules.
• Ability to work independently and demonstrate time management skills.
• Ability to handle multiple tasks and meet deadlines.
• Knowledge of visual merchandising, and sales promotion.
• Ability to calculate figures and amounts including discounts, interest and percentages.
• Ability to operate a cash register. 

Physical Demands and Work Environment: While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; see, talk and hear. The employee is frequently required to sit and walk, and may be required to stand for eight or more hours. Work is generally performed indoors in a retail setting where the employee will have frequent contact with the public. The employee is occasionally required to stoop, kneel, crouch, crawl and lift/move up to 50lbs and may occasionally be exposed to outside weather conditions.

Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test.

• High School Diploma/GED, preferred
• One-year retail work experience or equivalent combination of education and experience, preferred.