JOB DETAILS

Sales Advisor

CompanyTVH
LocationSingapore
Work ModeOn Site
PostedJune 1, 2026
About The Company
About TVH TVH is a true family business with a challenging and rewarding environment for its more than 5000 employees, that encourages teamwork, growth, development, creativity and initiative. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation. TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Start your career with us jobs.tvh.com Want to know more about TVH? www.tvh.com
About the Role
  • Serve as the primary contact for customers and prospects in Singapore to expand the customer portfolio alongside Branch and Business Development Managers
  • Create and actively follow up on offers and orders to collect market data on product pricing, competition, and economic conditions, sharing insights with managers and pricing teams
  • Register and resolve customer complaints with timely follow-up in coordination with quality teams and managers
  • Collaborate effectively with internal teams and other departments to ensure seamless customer service
  • Manage the customer onboarding journey for first-time orders from incoming leads to deliver a professional and impactful experience
  • Take full ownership of assigned accounts by following up to understand and address customer needs related to TVH products
  • Proactively reach out to and develop customers identified through insights such as “propensity to buy” or “propensity to grow” to convert leads into sales opportunities
  • Guide and educate customers on using the e-commerce platform to enable effective and autonomous navigation
  • Gather and systematically report information on product pricing, competitor activity, and regional economic trends to Pricing and Team Leaders
  • Provide backup support for colleagues as needed
Key Skills
SalesCustomer Relationship ManagementMarket AnalysisLead ConversionCustomer OnboardingE-commerce GuidanceAccount ManagementComplaint ResolutionCompetitive IntelligenceCross-functional Collaboration
Categories
SalesCustomer Service & SupportManagement & Leadership
Job Information
📋Core Responsibilities
The Sales Advisor serves as the primary contact for customers in Singapore, focusing on expanding the customer portfolio and managing the full onboarding journey. They are responsible for generating offers, tracking market pricing, and proactively converting leads into sales opportunities.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
4249
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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