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JOB DETAILS

Bilingual TAY Housing Navigator (English / Spanish Proficiency)

CompanyRoccam Recruiting

LocationSan Francisco

Work ModeOn Site

PostedJune 4, 2026

About The Company

Roccam provides workforce recruiting solutions for progressive, innovative, growing non-profits. Follow us for jobs at some of the leading social justice and human services agencies in California. We specialize in social justice leadership, nonprofit program managers, clinical social work leadership, teachers and early childhood education administrators, aging and special needs transportation, mental health, homelessness and housing.

About the Role

<div><div> </div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">REPORTS TO:</span> TAY Housing Manager<span data-ccp-props="{"> </span></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">STATUS: </span> <span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Full Time/Non-Exempt</span><span data-ccp-props="{"> </span></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">COMPENSATION:</span> <span lang="EN-US" xml:lang="EN-US" data-contrast="auto">$33.32/hour including paid medical insurance as well as paid time off (vacation, health, & holidays)</span><span data-ccp-props="{"> </span></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">SCHEDULE: <span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Monday-Thursday: on site, Fridays: virtual, some evenings will be required</span></span></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto"> </span><span data-ccp-props="{"> </span></p></div><div><strong> </strong></div><div><div><p><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">GENERAL SUMMARY:</span></strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto"> The Youth Services at the SF LGBT Center include structured group programming, crisis intervention, navigation & referral services, leadership development, a dedicated drop-in youth space, on-site individual and group mental health services (therapy/counseling/crisis management). Low-barrier services are designed to reach disconnected lesbian, gay, bisexual, transgender, queer and questioning (LGBTQQ) youth ages 16-24. The program is rooted in community building, culturally responsive, trauma-informed, client-centered care, and harm reduction models. A high percentage of program participants have experienced physical and/or sexual abuse, homelessness, engagement with criminal justice and/or foster care systems, substance use/abuse, and/or mental health challenges.</span><span data-ccp-props="{}"> </span></p></div><div><p><span data-ccp-props="{}"> </span></p></div><div><p><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Role Overview:</span></strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto"> Under the direction of the Director of Youth Services and the TAY Housing Manager, the TAY Service Navigator serves transitional age youth (TAY) in our youth drop in space who are experiencing homelessness with case management, resources, and referral services. This position also provides Youth Access Point services through partnerships with the San Francisco Department of Homelessness & Supportive Housing (HSH) and other stakeholders.</span><span data-ccp-props="{}"> </span></p></div></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto"> </span><span data-ccp-props="{"> </span></p></div><div><p><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">ESSENTIAL RESPONSIBILITIES</span> </strong></p></div></div><div><div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Provide Youth Access Point services to transitional age youth experiencing homelessness by utilizing partnerships and community partners to screen and assess participants using standardized tools and protocols in the city’s Online Navigation and Entry (ONE) System to access housing programs within San Francisco including the Department of Homelessness and Supportive Housing.</span><span data-ccp-props="{}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{" data-aria-posinset="2" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Work as part of an interdisciplinary team to assess youth program participants' needs and connect youth with a wide range of necessary resources. Activities may include accompanying youth to appointments, advocacy with referring agencies, and supporting participants in the navigation of public benefits. </span><span data-ccp-props="{}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{" data-aria-posinset="3" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Maintain strong relationships with appropriate collaborative partners, including but not limited to the Department of Homelessness and Supportive Housing, other Coordinated-Entry Youth Access Point providers, government agencies, and LGBTQ and/or TAY serving organizations.</span><span data-ccp-props="{}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{" data-aria-posinset="4" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Support activities conducted by collaborative partners, including maintaining appropriate relationships with partner program staff and a basic understanding of referral/resource networks for TAY. </span><span data-ccp-props="{}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{" data-aria-posinset="5" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Engage in outreach activities to support program promotion and participation. </span><span data-ccp-props="{}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{" data-aria-posinset="6" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Ensure data is collected and entered into database system; program materials and supplies are adequate for program needs, and housing navigation space is maintained, including updating navigation supplies list and maintaining case management notes.</span><span data-ccp-props="{}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{" data-aria-posinset="7" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Actively participate as a member of the program team, including back up for other program staff as needed. </span><span data-ccp-props="{}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{" data-aria-posinset="8" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Work on evenings and weekends may be required.  </span><span data-ccp-props="{}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{" data-aria-posinset="9" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Other duties as assigned. </span><span data-ccp-props="{}"> </span></p></li></ul><p> </p></div></div><div><ul><li><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">ESSENTIAL QUALIFICATIONS</span></strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto"> </span></li></ul></div><div><div><ul><li><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social, gender and economic justice.  Experience and commitment to working in a multicultural environment.</span><span data-ccp-props="{}"> </span></li></ul></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Demonstrated ability to engage with LGBTQ transitional age youth experiencing homelessness through one-on-one and group level interventions.</span><span data-ccp-props="{}"> </span></p></div><div><ul><li><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Strong cultural competency regarding sexual orientation, gender identity, race and ethnicity, ability, and other social identities.</span><span data-ccp-props="{}"> </span></li></ul></div><div><ul><li><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Ability to utilize harm reduction and trauma informed care frameworks in service provision especially as related to experiences of homelessness, domestic violence, interpersonal violence, substance use, mental health, sexual health, sex work, and systems impacted youth.</span><span data-ccp-props="{}"> </span></li></ul></div><div><ul><li><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Ability to work with participants toward an expressed goal using motivational interviewing, crisis counseling, case management, conflict resolution, de-escalation, and/or other interpersonal skills.</span><span data-ccp-props="{}"> </span></li></ul></div><div><ul><li><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Ability to maintain confidentiality. As youth services are provided within a collaborative context, position may need to meet guidelines established by collaborative partners to share confidential client information across agencies. </span><span data-ccp-props="{}"> </span></li></ul></div><div><ul><li><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Ability to work independently and as part of a team in a collaborative environment.  </span><span data-ccp-props="{}"> </span></li></ul></div><div><ul><li><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Computer literacy, including Internet proficiency, Microsoft Office, and networked systems. </span><span data-ccp-props="{}"> </span></li></ul></div><div><ul><li><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Bilingual proficiency (English and Spanish) required. Excellent verbal communication skills in both languages are essential. </span><span data-ccp-props="{}"> </span></li></ul></div><div><ul><li><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Livescan and TB Test clearance required. </span><span data-ccp-props="{}"> </span></li></ul><p> </p></div></div><div><p><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="none">WORKING CONDITIONS: </span><span data-ccp-props="{"> </span></strong></p></div><div><ul role="list"><li role="listitem" data-leveltext="·" data-font="Symbol" data-listid="8" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">This position is primarily office-based at the Center’s 1800 Market Street location with an ability to negotiate a schedule of remote work up to a maximum of 20% time.</span><span data-ccp-props="{"> </span></p></li></ul></div><div><p><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Essential physical requirements: </span><span data-ccp-props="{"> </span></strong></p></div></div><div><div><ul role="list"><li role="listitem" data-leveltext="·" data-font="Symbol" data-listid="8" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="1" data-aria-level="2"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Must be able to operate a computer and other common office machinery such as a copier/fax/printer up to eight hours/day daily. </span><span data-ccp-props="{"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" data-leveltext="·" data-font="Symbol" data-listid="8" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="2" data-aria-level="2"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Must be able to remain in a stationary position for periods of several hours daily. </span><span data-ccp-props="{"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" data-leveltext="·" data-font="Symbol" data-listid="8" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="3" data-aria-level="2"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Must be able to conduct street and outdoor outreach. </span><span data-ccp-props="{"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" data-leveltext="·" data-font="Symbol" data-listid="8" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="4" data-aria-level="2"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Must be able to lift to 20 pounds on an occasional basis. </span><span data-ccp-props="{"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" data-leveltext="·" data-font="Symbol" data-listid="13" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="1" data-aria-level="2"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Must be able to work in a shared office space with 3 or more employees in the same office with moderate levels of noise. </span><span data-ccp-props="{"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Employees in this position must be able to perform these essential functions satisfactorily, and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job. </span><span data-ccp-props="{"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" data-leveltext="·" data-font="Symbol" data-listid="8" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Hours are primarily Monday – Friday with occasional need for evening or weekend work. Work schedules are negotiable within a standard 10:00 am – 6:00 pm window. </span><span data-ccp-props="{"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" data-leveltext="·" data-font="Symbol" data-listid="8" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Local travel may be required to meetings or offsite events. Out of town travel is infrequent and negotiable. No car required.</span><span data-ccp-props="{"> </span></p></li></ul></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto"> </span><span data-ccp-props="{"> </span></p></div><div><p role="heading" aria-level="1"><span lang="EN-US" xml:lang="EN-US" data-contrast="none"><span data-ccp-parastyle="heading 1"> </span></span><span data-ccp-props="{"> </span></p></div><div><p><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">THE SF LGBT CENTER </span><a href="http://www.sfcenter.org/" target="_blank" rel="noreferrer noopener"><span lang="EN-US" xml:lang="EN-US" data-contrast="none"><span data-ccp-charstyle="Hyperlink">www.sfcenter.org</span></span></a><span data-ccp-props="{"> </span></strong></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:</span><span data-ccp-props="{"> </span></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">     • Fostering greater opportunities for people to thrive.</span><span data-ccp-props="{"> </span></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">     • Organizing for our future.</span><span data-ccp-props="{"> </span></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">     • Celebrating our history and culture.</span><span data-ccp-props="{"> </span></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">     • Building resources to create a legacy for future generations</span><span data-ccp-props="{"> </span></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none"> </span><span data-ccp-props="{"> </span></p></div><div><p><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">EQUAL OPPORTUNITY</span><span data-ccp-props="{"> </span></strong></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability, veteran status, or any other basis prohibited by statute.</span><span data-ccp-props="{"> </span></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto"> </span><span data-ccp-props="{"> </span></p></div></div><div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto"><strong>APPLICATIONS</strong> </span></p></div><div><ul role="list"><li role="listitem" data-leveltext="·" data-font="Symbol" data-listid="17" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">To Apply, please visit </span><a href="https://www.sfcenter.org/employment-opportunities/" target="_blank" rel="noreferrer noopener"><span lang="EN-US" xml:lang="EN-US" data-contrast="none"><span data-ccp-charstyle="Hyperlink">www.sfcenter.org/employment-opportunities/</span></span></a><span data-ccp-props="{"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" data-leveltext="·" data-font="Symbol" data-listid="17" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Please include a </span><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Cover Letter</span><span lang="EN-US" xml:lang="EN-US" data-contrast="auto"> expressing your interest and a </span><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Resume</span><span lang="EN-US" xml:lang="EN-US" data-contrast="auto"> detailing your experience/qualifications</span><span data-ccp-props="{"> </span></p></li></ul></div><div><p><em><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">No phone calls please</span></em></p></div></div>

Key Skills

Bilingual English and SpanishCase ManagementCrisis InterventionTrauma-Informed CareHarm ReductionMotivational InterviewingConflict ResolutionDe-escalationCultural CompetencyMicrosoft OfficeOutreachClient Assessment