JOB DETAILS
Patient Interviewer-6:15am to 3:15pm/FT/TUHS
CompanyTemple University Health System
LocationPhiladelphia
Work ModeOn Site
PostedJune 3, 2026
About The Company
At Temple Health, more is how excellence is defined.
Temple Health is a Philadelphia-based academic health system redefining what’s possible in advanced patient care. Through clinical innovation, pioneering research, and world-class education, Temple is transforming complex medical challenges into real-world solutions—delivering more answers, more options, and more possibilities for patients.
Powered by more than 1,700 physicians, researchers and scientists across Temple University Hospital, the Lewis Katz School of Medicine and Fox Chase Cancer Center, Temple accelerates the translation of scientific discovery into practical therapies, united by a shared commitment to advancing medicine and expanding what patients can expect from their care.
Temple’s depth of expertise enables outcomes once thought impossible—more specialized expertise, more innovation, and more opportunities to expect what’s next in medicine.
It Takes Temple Health.
About the Role
Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital.
Education
High School Diploma or Equivalent Required or
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
3 years experience in Patient Access Required
General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required
3 years experience in a related role Required
General Experience Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience Required
Licenses
Education
High School Diploma or Equivalent Required or
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
3 years experience in Patient Access Required
General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required
3 years experience in a related role Required
General Experience Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience Required
Licenses
Key Skills
Patient RegistrationInsurance VerificationBilling ProcessingPatient AccessCustomer ServiceInsurance Requirements3rd Party Billing
Categories
HealthcareAdministrativeCustomer Service & Support
Job Information
📋Core Responsibilities
The role is responsible for efficiently registering patients for hospital services and gathering necessary billing and insurance information. It focuses on promoting a positive first impression for patients and families across various hospital departments.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
5724
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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