JOB DETAILS
Remote Field Application Scientist (m/w/d) Region: Düsseldorf/Frankfurt
CompanySCIENION
LocationBerlin
Work ModeRemote
PostedJune 4, 2026
About The Company
SCIENION is the leading manufacturer of robust, high performance dispensing automation for applications requiring precise deposition of biological content in ultra-low volumes. Our non-contact technology is ideally suited for loading of oligonucleotides, proteins, antibodies, and glycans onto diagnostics devices. Enabled by very flexible software, our systems are used from early R&D activities, all the way through to manufacturing millions of devices per year. Easy scale up is facilitated by the fact that the same core technologies are engineered into all of our systems.
In our portoflio, SCIENION also offers a line of readers, optimized for quantitative array reading on both slides and microtiter plates. Available in colorimetric and fluorescence, these readers are designed with the goal to surpass all pre-existing commercial readers and become the industry standard for assay kits in central labs.
Additionally, through our subsidiary Cellenion, we have developed new technology enabling the dispensing of single-cells. The ability to manipulate single-cells has long been a challenge for the scientific community due to their micrometric size and delicate nature. We have developed and patented a breakthrough technology called cellenONE, allowing high throughput isolation and dispensing of single cells onto a wide range of substrates.
We also offer our assay development and contract manufacturing services, offering a spectrum of full solutions involving the full manufacturing process including wafer prep, surface functionalization, dicing, content spotting, QC, cartridge assembly, functional QC, and packaging.
About the Role
Ihre Aufgaben
- Deliver customer training, technical presentations, and application guidance to support successful use of SCIENION technologies after installation.
- Serve as the primary scientific contact for application questions, troubleshooting, workflow optimization, and problem solving in the field.
- Support customers and internal teams with technical documentation, training materials, and accurate records of support activities.
- Collaborate closely with service, support, development, and commercial colleagues to relay customer feedback and improve customer experience.
Ihr Profil
- Bachelor’s degree in biomedical engineering, biotechnology, microfluidics, materials science, analytical chemistry, or a related field.
- Hands-on experience in areas such as single cell processing, NGS, mass spectrometry, medical diagnostics, or biosensor development is highly desirable.
- Strong scientific communication and training skills, with the ability to explain complex applications to diverse customer audiences.
- Independent, proactive, solution-oriented mindset with willingness to travel extensively and support customers across multiple countries.
- Experience in a customer-facing scientific role such as applications support, field support, technical service, or customer training.
- Ability to work confidently across biology, chemistry, physics, and engineering topics.
- Fluent English required; additional European languages are a strong advantage.
- Commercial awareness and business understanding, while remaining focused on after-sales support and customer success.
Wir bieten
- Competitive salary and benefits package.
- Work with cutting-edge technologies in a dynamic, international setting.
- High autonomy and direct impact on customer success, scientific adoption, and service quality.
- Professional development through exposure to diverse applications, customers, and global markets.
About us
SCIENION hat es sich zur Aufgabe gemacht, die Entwicklung innovativer, zuverlässiger und kosteneffizienter diagnostischer und bioanalytischer Arbeitsabläufe zu fördern. Mit Hauptsitz in Berlin (Deutschland) und Niederlassungen in Phoenix, Arizona (USA), Portsmouth (Großbritannien), Lyon (Frankreich) und Shanghai (China) sind unsere 140 Mitarbeiter zwar kulturell unterschiedlich, aber durch ihre Leidenschaft für erstklassige Lösungen für diesen dynamischen Markt geeint. Gleichzeitig werden wir von der BICO-Gruppe, dem weltweit führenden Unternehmen für Biokonvergenz, unterstützt, was unserem Geschäft zusätzliche Stärke und Effizienz verleiht.Seit 2001 haben wir uns zu einem anerkannten Spezialisten für Präzisions-Flüssigkeitshandhabung entwickelt, der Anwendungen von der Forschung bis zur Hochdurchsatzproduktion von Assays in der Diagnostik und den Biowissenschaften ermöglicht. Unsere zellulären Produkte, die unter der Marke Cellenion vertrieben werden, bieten Lösungen für die Analyse von Einzelzellen und 3D-Zellmodellen, die Forschern weltweit helfen, die biologische Wissenschaft voranzubringen, und machen uns weltweit führend auf dem Gebiet der Einzelzellproteomik.
Key Skills
Customer TrainingTechnical PresentationsTroubleshootingWorkflow OptimizationScientific CommunicationSingle Cell ProcessingNGSMass SpectrometryMedical DiagnosticsBiosensor DevelopmentTechnical DocumentationCustomer SupportEnglish FluencyCommercial AwarenessBiomedical EngineeringAnalytical Chemistry
Categories
Science & ResearchEngineeringCustomer Service & SupportHealthcareTechnology
Benefits
Competitive SalaryBenefits PackageProfessional Development
Job Information
📋Core Responsibilities
Deliver customer training, technical presentations, and application guidance to ensure successful use of SCIENION technologies. Serve as the primary scientific contact for troubleshooting, workflow optimization, and relaying customer feedback to internal teams.
📋Job Type
festanstellung
📊Experience Level
2-5
💼Company Size
110
📊Visa Sponsorship
No
💼Language
German
🏢Working Hours
40 hours
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