JOB DETAILS

Member Associate

CompanyCommunity Health Development Partners
LocationOmaha
Work ModeOn Site
PostedJune 9, 2026
About The Company
Community Health Development Partners (CHDP) is committed to bringing high-quality recreation, wellness, and medical services to the communities who need it most. Our aim is to increase opportunities for all people to ensure all communities have the opportunity to "BE WELL, TOGETHER". Our expertise in racial disparities, inclusive leadership, healthcare, real estate development, recreation management, and capital solutions allow us to develop and operate state-of-the-art community-focused campuses and centers across the country. Access to recreational, wellness and healthcare services, is a significant problem for members of low-income, rural and medically underserved communities. Studies show that members of these communities are more prone to serious illness and preventable disease and death. Without a quality healthcare infrastructure, these communities simply cannot get healthier. Without a healthy community, education, advancement and prosperity become even more difficult to achieve.
About the Role

Description

As a Member Associate at Bloc Fitness, you will be the first point of contact for members and guests, providing exceptional customer service while promoting a welcoming and engaging fitness environment. You will assist with membership inquiries, process transactions, and ensure members have a seamless experience.

Responsibilities:

  • Greet and assist members and guests with a friendly, professional attitude.
  • Process membership sign-ups, renewals, and cancellations.
  • Offer and lead tours to prospective members.
  • Answer phone calls and respond to inquiries about memberships, programs, and amenities.
  • Maintain an organized and clean front desk area.
  • Assist with billing, payments, and basic account troubleshooting.
  • Promote and sell fitness center services, including personal training.
  • Support member retention efforts by engaging with members and addressing concerns.
  • Enforce facility policies and ensure a safe and respectful environment.
  • Assist with event coordination and member engagement initiatives.
  • Perform light administrative and maintenance duties as needed.


Requirements

Qualifications:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills and familiarity with membership software a plus.
  • Passion for health, wellness, and fitness.
  • Ability to work flexible hours, including evenings, weekends, and holidays.



Key Skills
Customer ServiceCommunicationInterpersonal SkillsMultitaskingComputer SkillsMembership SoftwareSalesAccount TroubleshootingEvent CoordinationAdministrative Support
Categories
Sports & RecreationCustomer Service & SupportAdministrativeSales
Job Information
📋Core Responsibilities
Serve as the first point of contact for members and guests, managing membership sign-ups, renewals, and facility tours. Maintain the front desk area and promote fitness center services to support member retention and growth.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
23
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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