JOB DETAILS

Lead Compliance Specialist

CompanyColumbia Debt Recovery LLC dba Genesis
LocationUnited States
Work ModeOn Site
PostedJune 12, 2026
About The Company
Genesis delivers a smarter way to recover revenue for rental real estate operators. As a licensed third-party collections agency, we specialize in post move-out recovery—helping owners and operators turn unpaid balances into real dollars without adding operational burden or compliance risk. Genesis is trusted with over $1B in unpaid move-out balances and combines experienced collectors, compliant processes, and transparent reporting to drive consistent, measurable recovery results. For earlier post move-out recovery efforts, Genesis powers Bend, a revenue automation platform designed to engage residents during the early recovery window. Bend uses automated, compliant outreach to resolve easier balances sooner—before escalation is required. When accounts need advanced recovery, they move seamlessly to Genesis. There’s no handoff, no loss of visibility, and no disruption to existing workflows—just a smarter, end-to-end approach to revenue recovery.
About the Role

Description

Lead Compliance Specialist

Genesis | Compliance Department

$21.00 – $24.00/hr | Full-Time | Mon–Fri, 7:00 AM – 4:00 PM


About Genesis 

Genesis is a third-party property debt collection company committed to compliance-first operations. We specialize in property-related debt portfolios including rent arrears and related obligations. Our team operates in a regulated environment where integrity, accuracy, and regulatory expertise are foundational to everything we do.

We are currently seeking a Senior Compliance Specialist to join our growing Compliance & Risk Management team.


The Role

As a  Lead Compliance Specialist, you will serve as a subject matter expert responsible for ensuring our collection operations remain in full compliance with federal, state, and local regulations. You will conduct audits, draft regulatory responses, deliver staff training, and advise operational teams exercising independent judgment and providing guidance to junior compliance staff.

Requirements

   

What You'll Do...

• Ensure collection activities comply with the FDCPA, CFPB regulations, Regulation F, FCRA, and UDAAP standards.

• Conduct compliance audits, file reviews, and quality monitoring of collection accounts and correspondence.

• Draft written responses to regulatory inquiries CFPB, Attorney General, DFPI, BBB, and others.

• Investigate consumer complaints and disputes; coordinate with management and legal counsel as needed.

• Review and recommend updates to compliance policies, procedures, and process guides.

• Mentor junior compliance staff and serve as a day-to-day compliance resource for front-line teams.

• Monitor regulatory developments and proactively communicate relevant changes to management.


What We're Looking For...

Required:

• 2+ years in compliance, quality assurance, or a closely related role within debt collection or regulated financial services.

• Working knowledge of FDCPA, Regulation F, FCRA, UDAAP, SCRA, and GLBA.

• Experience conducting compliance audits and drafting regulatory or consumer complaint responses.

• Strong written communication skills and proficiency with Microsoft Office.

• Ability to work independently, prioritize competing demands, and meet deadlines.

Preferred:

• Experience in property management or multi-family housing.

• Familiarity with e-OSCAR and credit bureau dispute processes.

• CRCP, ACA International certification, or equivalent compliance credential.

• Experience responding to CFPB examinations or regulatory inquiries.

• Bachelor's degree in Business Administration, Paralegal Studies, Finance, or related field.


Compensation & Details:

Pay Range

$21.00 – $24.00 per hour (based on experience and   qualifications)

 

Employment Type

Full-Time

 

Schedule

Monday – Friday, 7:00 AM – 4:00 PM

 

Department

Compliance

  

APPLY TODAY

Submit your resume and cover letter through our careers page or job board listing.

We look forward to learning more about you!

Genesis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Key Skills
Compliance AuditingRegulatory ReportingConsumer Complaint InvestigationStaff TrainingPolicy ReviewRisk ManagementWritten CommunicationMicrosoft OfficeQuality MonitoringRegulatory Analysis
Categories
LegalFinance & AccountingManagement & Leadership
Job Information
📋Core Responsibilities
The Lead Compliance Specialist ensures collection operations adhere to federal, state, and local regulations through audits and quality monitoring. They are responsible for drafting regulatory responses, investigating consumer disputes, and mentoring junior compliance staff.
📋Job Type
full time
💰Salary Range
$21 - $24
📊Experience Level
2-5
💼Company Size
26
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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