JOB DETAILS
Financial Counselor
CompanyTemple University Health System
LocationPhiladelphia
Work ModeOn Site
PostedJune 15, 2026
About The Company
At Temple Health, more is how excellence is defined.
Temple Health is a Philadelphia-based academic health system redefining what’s possible in advanced patient care. Through clinical innovation, pioneering research, and world-class education, Temple is transforming complex medical challenges into real-world solutions—delivering more answers, more options, and more possibilities for patients.
Powered by more than 1,700 physicians, researchers and scientists across Temple University Hospital, the Lewis Katz School of Medicine and Fox Chase Cancer Center, Temple accelerates the translation of scientific discovery into practical therapies, united by a shared commitment to advancing medicine and expanding what patients can expect from their care.
Temple’s depth of expertise enables outcomes once thought impossible—more specialized expertise, more innovation, and more opportunities to expect what’s next in medicine.
It Takes Temple Health.
About the Role
Provides financial, credit, debt management counseling and education services to patients. Utilizes alternative means for obtaining coverage for uninsured or underinsured patients. Responsible for performing complex insurance verification and eligibility determinations as well as varied administrative and highly responsible clerical functions of a sensitive nature, including complex investigative and problem-solving activities in support of minimizing the hospital's bad debt risk.
Education
High School Diploma or Equivalent Required
Experience
2 years experience as a financial counselor or related role in a healthcare environment Required
5 years experience in a clerical role Required
General Experience and knowledge of hospital registration and third party billing and regulations Required
General Experience in bi-lingual Spanish and English communication Preferred
Licenses
Education
High School Diploma or Equivalent Required
Experience
2 years experience as a financial counselor or related role in a healthcare environment Required
5 years experience in a clerical role Required
General Experience and knowledge of hospital registration and third party billing and regulations Required
General Experience in bi-lingual Spanish and English communication Preferred
Licenses
Key Skills
Financial CounselingCredit CounselingDebt ManagementInsurance VerificationEligibility DeterminationThird Party BillingBilingual CommunicationSpanish LanguageProblem SolvingAdministrative Support
Categories
HealthcareFinance & AccountingAdministrativeCustomer Service & Support
Job Information
📋Core Responsibilities
Provides financial, credit, and debt management counseling and education to patients. Performs complex insurance verification and eligibility determinations to minimize the hospital's bad debt risk.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
5743
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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