DGO Analyst

Primary Roles & Responsibilities

• Assist in developing departmental documents. This is both creation and maintaining policy, process and instructional documentation.
• Assist with administrative tasks such as attendance records and assistance maintaining departmental tracking documents.
• Assist with managers and departmental projects, this includes maintaining meeting notes and goal trackers.
• Assist with running reports for departments on a weekly and monthly biases.
• Assistance in managing State Contracts.
• Ad hoc tasks to assist managers 
• Audit support, assist with tasks related in internal and external audits
• Assist with case overflow as necessary 

Knowledge, Skills, Abilities

• Must be methodical, detail-oriented, and well-organized
• Good communication skills, including email and verbal communication
• Ability to work as part of a team to drive results
• Customer service and process oriented
• Good understanding of business processes

Education/Experience Requirements

• Bachelor’s degree in business or related experience, preferred
• Strong Microsoft Word, Excel and Power Point are a must
• Experience with SharePoint and Service Now 
• Ability to work with large amount of data in Excell

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.