JOB DETAILS

Parent Partner

CompanyFAMILY & CHILDREN SERVICES, INC.
LocationKalamazoo
Work ModeOn Site
PostedJuly 6, 2026
About The Company
Mission: Family & Children Services "supports, strengthens and preserves the safety, well-being and dignity of children, individuals and families."​ For over 114 years Family & Children Services has been the voice of concern and compassion for our most vulnerable citizens. A 24-member Board of Directors and staff of 200 take the Agency's mission very personally and commit every day to being a 'Source of Hope'​ to those we serve. Family & Children Services responds to each community's changing human service needs and invites community members to join us through donation and volunteer service. The Agency offers a continuum of child welfare, behavioral health and crisis services as one organization - board, staff and foster parents - with a unity of purpose. All services are strength-based and client-centered, supporting individuals and families as they create health changes in their lives. Best practice human service delivery is Family & Children Services'​ strong signature in the community!
About the Role

Description

SUMMARY:

The Parent Partner provides peer-based support, advocacy, and mentoring to caregivers involved in the child welfare system. Using lived experience, the Parent Partner builds respectful, nonjudgmental partnerships with caregivers to promote engagement, self-efficacy, and protective factors that support child safety and family stability. Working collaboratively with the MI Family Together team and system partners, the Parent Partner elevates the caregiver perspective, supports navigation of the child welfare system, and strengthens connections between families, community resources, and service providers.

  

ESSENTIAL DUTIES & RESPONSIBILITES

Peer Support, Engagement & Advocacy-

  • Provide ongoing peer-based support to caregivers through phone, virtual, and face-to-face contact in accordance with program requirements, including required weekly contacts and at least one monthly face-to-face contact.
  • Meet, greet, and welcome families to the MI Family Together program and build trusting, respectful, and nonjudgmental relationships.
  • Utilize lived experience to provide encouragement, mentorship, and peer support to caregivers.
  • Coach parents on child welfare processes, expectations, and self-advocacy.
  • Help caregivers build confidence, recognize self-efficacy, and use their voice to advocate for their needs.
  • Communicate hope, celebrate successes, and reinforce progress toward family goals.

Support for Family Participation & Service Coordination-

  • Support caregivers’ participation in meetings, court hearings, service-related activities, and collaborative planning.
  • Collaborate with families, MFT team, and other stakeholders to support Prevention Plans and desired outcomes.
  • Inform, empower, and link families to appropriate community services and resources.
  • Follow up with families to support referral completion and assess satisfaction with services.
  • Respond to caregiver needs in a timely and supportive manner.

Groups, Activities & Community Engagement-

  • Facilitate monthly voluntary caregiver support groups.
  • Facilitate groups, events, or activities as required by contract.
  • Use creative and flexible engagement strategies with families and stakeholders.

Documentation, Funds Administration & Compliance-

  • Complete accurate and timely case notes and required documentation in accordance with agency and MDHHS requirements.
  • Maintain files and records in compliance with agency quality monitoring and funding source standards.
  • Administer specific assistance funds in accordance with program policies and procedures.
  • Summarize accomplishments, progress, and next steps collaboratively with families and stakeholders.

Professional Conduct & Ethical Practice-

  • Provide nonjudgmental, respectful support to families, colleagues, community partners, and service providers.
  • Honor family culture, strengths, values, and lived experience in all interactions.
  • Customize engagement and support approaches to fit each family’s unique needs, culture, and interests.
  • Assess and respond appropriately to immediate safety and stabilization needs, in coordination with the MFT team.
  • Perform other related duties as assigned.


  


Requirements

EDUCATION, EXPERIENCE, & QUALIFICATIONS

Required:

· High School Diploma or GED equivalent.

· Lived experience as a parent or caregiver involved with Child Protective Services (CPS), foster care, prevention services, and/or the public behavioral health system, with successful case closure.

· Stable family situation with no current CPS substantiations related to child safety.

· Willingness and ability to share lived parenting experience as a learning, engagement, and support tool for others.

· Ability to build respectful, nonjudgmental relationships with families, community partners, and service providers.

· Eligibility for and participation in all required MDHHS-approved Parent Partner training and certification curricula.

Preferred:

· Experience navigating complex service systems such as child welfare, behavioral health, juvenile justice, special education, foster care, or related systems.

· Prior experience providing peer support, advocacy, mentoring, or group facilitation.

· Familiarity with community-based resources and systems of care.


RESTRICTIONS & ELIGIBIITY REQUIREMENTS

The MI Family Together Program, the Parent Partner role specifically, restrictions and eligibility must be explicit due to:

· Not eligible for employment if convicted of any felony or listed on the Michigan Central Registry.

· Parent Partner activities must be suspended during any CPS investigation involving the employee.

· A confirmed finding of abuse or neglect results in immediate ineligibility to provide services.

· Parent Partners may not work independently with children, transport children, or supervise visits.


CERTIFICATIONS/LICENSURE

Valid driver’s license and required vehicle insurance.

Key Skills
Peer SupportAdvocacyMentoringCase ManagementGroup FacilitationCrisis InterventionCommunity Resource LinkingCaregiver SupportInterpersonal CommunicationDocumentationCultural CompetencySelf-Advocacy Coaching
Categories
Social ServicesGovernment & Public SectorHealthcare
Job Information
📋Core Responsibilities
Provide peer-based support, mentoring, and advocacy to caregivers involved in the child welfare system using lived experience. Facilitate support groups and coordinate with system partners to promote family stability and child safety.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
247
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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