JOB DETAILS
Night Auditor
CompanyHampton Inn & Suites Holly Springs
LocationHolly Springs
Work ModeOn Site
PostedJuly 6, 2026
About The Company
The Hampton brand, including Hampton Inn, Hampton Inn & Suites and Hampton by Hilton, is an award-winning leader in the upper-midscale hotel segment. With more than 2,700 properties in 32 countries globally, Hampton is part of Hilton Worldwide, the leading global hospitality company. All Hampton Hotels offer warm surroundings and a friendly service culture and personality, defined as “Hamptonality,” supported by its 100% Satisfaction Guarantee. High-quality accommodations, in-room conveniences and the latest technology, combined with numerous locations and consistent offerings, have made Hampton a leader in its segment and one of the fastest growing hotel brands.
For more information please visit:
www.hampton.com
www.hamptonfranchise.com
news.hampton.com
www.hiltonworldwide.com/careers/
To connect with us on social please visit:
www.facebook.com/hampton
www.twitter.com/hampton
www.youtube.com/hampton
About the Role
Description
Essential Duties and Responsibilities
- Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly
- Registers and processes guests upon arrival and departure
- Demonstrates?telephone courtesy and professionalism??
- Attentively listens to guests and anticipates any additional needs or concerns
- Maintains clean and professional appearance of?public areas and hotel office??
- Uses appropriate?selling techniques to maximize?revenue and occupancy?
- Completes daily management operations reports
- Ensures all guest accounts are complete and accurate
- Demonstrates a working knowledge of all services and facilities of the hotel and local area
- Complies with the hotel's standard operating procedures and policies
- Assists in monitoring and?upholding procedures for safety of guests and hotel team members?
- Assists team members and other departments as needed to contribute to operational efficiency
- Delivers amenities and general assistance to guests as requested
- Performs additional responsibilities as assigned by leadership
Requirements
Qualifications
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to handle stressful situations with poise and professionalism
- Conduct work-related functions in a professional manner
Key Skills
Guest ServiceGuest RegistrationTelephone EtiquetteRevenue MaximizationFinancial ReportingInterpersonal CommunicationOrganizational SkillsAttention To DetailStress ManagementProfessionalism
Categories
HospitalityCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The Night Auditor is responsible for managing guest arrivals and departures while ensuring all guest accounts are accurate. They handle daily management operations reports and maintain the professional appearance of hotel public areas.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
11609
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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