JOB DETAILS

Personal Banker - Detroit Eastside

CompanyPublic Service Credit Union
LocationDetroit
Work ModeOn Site
PostedJuly 7, 2026
About The Company
Public Service Credit Union is a community credit union with 11 locations in the Metro Detroit Area. We are a full service financial institution dedicated to serving members since 1952. PSCU is devoted to providing its members with a lifetime of dependable financial service. Like all credit unions, PSCU is a member owned, not for profit financial cooperative, which returns profits to the members in the form of lower rates on loans and higher savings yields. The cooperative nature of credit unions enables us to provide product and services at very reasonable rates. As a community credit union, anyone who lives, works, worships or attends school in the State of Michigan is eligible to join. As a member of the Co-Op Network and shared branching members have access to thousands of branches and more than 28,000 surcharge free ATM's throughout the country. Our promise to members: "​ To be your trusted financial partner dedicated to your financial goals with personal service and exceptional value."​
About the Role

Description

Public Service Credit Union is seeking a Relationship Specialist (Personal Banker) for our Detroit Eastside branch. 


The Relationship Specialist is responsible for successfully building and maintaining long-term relationships with members and able to handle inquiries regarding accounts, effectively and efficiently, to ensure maximum member satisfaction. The Relationship Specialist must display a high level of knowledge of PSCU products, expand PSCU wallet share, and have a positive attitude. Through a needs based/consultative sales approach, the Relationship Specialist will determine and recommend products that best fit the member’s needs, resulting in cross-selling effectiveness.    


Job Responsibilities

  • Advise members on banking services for their needs.
  • Process and open consumer and commercial accounts, loan applications, and credit card applications.
  • Handle Electronic Loan payments and payroll/funds distributions.
  • Debit card orders, online banking, and e-statement registration.
  • Collaborate with branch to ensure leads are provided and focus on goals to maximize branch growth.
  • Actively build and maintain relationships with members through communication.
  • Accurate and timely completion of new accounts, loan packets, and any other member-related documents.


Requirements

  • 18 years or older
  • High school diploma or GED
  • 1-year related sales experience or financial institution experience
  • Basic computer, math, and clerical skills
  • Strong interpersonal and communication skills
  • Projects a professional image at every point of contact
  • Basic knowledge of PSCU products and services

What we offer

  • Competitive wages
  • Career growth / Robust training program
  • Work life balance
  • Top quality health insurance (Full Time)
  • Paid Time Off (accrued and available for use immediately)
  • Paid holidays
  • Banking hours / Closed on Sunday’s
  • Tuition Reimbursement
  • Employer Provided Retirement Benefits
  • 401(K) Plan
  • Dental & Vision Insurance (Full Time)
  • Short & Long-Term Disability (Full Time)
  • Life Insurance (Full Time)


Why join us? At PSCU, we are dedicated to our mission of educating, equipping, and empowering both our team and the communities we serve. By joining us, you’ll be part of a culture that listens to your ideas, supports your growth, elevates and celebrates your achievements, cares for your well-being, and serves with purpose. Together, we create a meaningful impact, and we invite you to be a part of our journey!


To apply, please complete the online application and submit an up-to-date resume.

Key Skills
Relationship ManagementConsultative SalesCross-sellingAccount OpeningLoan ProcessingCustomer ServiceInterpersonal CommunicationFinancial Product KnowledgeClerical SkillsBasic Math
Categories
Finance & AccountingSalesCustomer Service & Support
Benefits
Competitive WagesCareer GrowthRobust Training ProgramWork Life BalanceHealth InsurancePaid Time OffPaid HolidaysTuition Reimbursement401(K) PlanDental InsuranceVision InsuranceShort-Term DisabilityLong-Term DisabilityLife Insurance
Job Information
📋Core Responsibilities
Build and maintain long-term member relationships by recommending banking products through a consultative sales approach. Process consumer and commercial accounts, loan applications, and manage various banking registrations and distributions.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
102
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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