Inside Sales Manager (ISM)-Edtech

This is a remote position.

Employment Type: Full Time, Permanent, Remote

Industry Type: Education sector

Department: Client Service and Revenue

Role Type: Mid level

Company Overview: www.indiamarketentry.com

India Market Entry (IME) is a leader in market entry strategy and business expansion in the Education Sector in India. We excel in assisting international clients to establish themselves in the Indian market. Our mission is to build lasting relationships with customers through intelligent sales engagement, value-based selling, and deep market understanding.

Role Overview:

We are seeking a highly driven Lead Sales Manager to own the complete post-qualification cycle—conducting product demos, proposal development, financial negotiation, contract management, customer onboarding, achieving revenue targets, managing customer relationships, reseller onboarding, reseller relationship management and managing 3-4 international client relationships. You will work closely with the Inside Sales team (ISM) to convert qualified leads into long-term clients while ensuring exceptional customer experience and consistent business growth.

Key Responsibilities

1. Demo & Sales Conversions

• Conduct a specified number of high-quality product demos each month for qualified leads shared by the ISM team.
  

• Conduct a defined number of prospect/client meetings per month.
  

• Maintain a demo-to-closure conversion rate of 25% or above.
  

• Prepare and present tailored proposals, pricing structures, and commercial offers.
  

• Drive end-to-end deal closures, lead commercial negotiations, and ensure timely collections.
  

2. Client Relationship Management

• Manage and retain 3–4 active international client accounts simultaneously.
  

• Conduct weekly review calls with international clients to track progress, share updates, and resolve concerns.
  

• Identify upsell, cross-sell, and expansion opportunities within existing accounts.
  

• Maintain high levels of client satisfaction and proactively address issues to strengthen relationships.
  

3. Onboarding & Support

• Collaborate with internal teams to ensure seamless onboarding of new clients.
  

• Track usage, adoption, and engagement metrics to ensure consistent value delivery.
  

• Provide first-level support for product or platform-related queries.
  

• Maintain accurate records of demos, interactions, follow-ups, and account activities in the CRM.
  

4. Reseller Onboarding & Relationship Management

• Identify, evaluate, and onboard new resellers/channel partners in target regions.
  

• Conduct onboarding, product readiness, and enablement sessions to ensure activation.
  

• Provide access to pricing, sales collateral, training material, and operating guidelines.
  

• Track reseller performance, engagement, and month-on-month revenue contribution.
  

• Serve as the primary point of contact for reseller issues, escalations, and contractual coordination.
  

• Strengthen long-term reseller partnerships to expand market reach and revenue opportunities.
  

5. Revenue Ownership

• Meet and exceed the minimum monthly revenue target per client per month.
  

• Ensure timely invoicing, collection follow-ups, and renewal closures.
  

Requirements

• Bachelor’s degree in Business Administration, Marketing, Education, or a related field.
  

• Able to generate leads

• 6-8 years of B2B sales or account management experience, preferably within the Education, EdTech, or K12 sector.
  

• Proven track record of conducting demos and converting institutional leads.
  

• Strong understanding of school decision-makers, coaching centres, and international curricula.
  

• Prior experience managing key accounts and delivering on revenue targets.
  

• Proficient in Zoho CRM, MS Office, Google Workspace, and standard sales tools.
  

• Excellent communication, presentation, and negotiation skills.
  

• Ability to work independently in a fast-paced startup environment.
  

• Minimum 2–3 years of remote work experience preferred.
  

Benefits

• Remote working
  
• 5 days working
  
• Annual Bonus
  
• Learning and growth opportunities
  
• ESOP Options
  
• Health Insurance benefits
  
• Employee engagement programs