JOB DETAILS

Duty Manager

CompanyAccorHotel
LocationHyderabad
Work ModeOn Site
PostedJuly 9, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

  • Conduct daily briefings, Trainings and ensure that all pertinent information is well received by team members
  • Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
  • Review, analyze and suggest improvement of work flow and standards at the Front Desk
  • Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
  • Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies.
  • Conduct Night Audit Process for hotel.
  • Provide department orientation and training of the hotel service standards, procedures and programs
  • Maintain complete knowledge of all food & beverage services, outlets and hotel services/features

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Qualifications

  • Bachelor's degree or Diploma in Hotel Management, Hospitality Management, Business Administration
  • 4–5 years of experience in hotel operations, preferably in Front Office.
  • Excellent communication and guest relations skills.
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time
    • Key Skills
    Staff SupervisionGuest RelationsFront Office OperationsNight AuditRevenue ControlEmergency ManagementTraining and DevelopmentCommunication SkillsHotel Service StandardsLoss Control
    Categories
    HospitalityManagement & LeadershipCustomer Service & Support
    Job Information
    📋Core Responsibilities
    Manage daily front desk operations, staff supervision, and the delivery of high-quality guest services. Oversee hotel emergencies, night audit processes, and ensure compliance with safety and security policies.
    📋Job Type
    full time
    📊Experience Level
    2-5
    💼Company Size
    100450
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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