JOB DETAILS

Senior Marketing Specialist

CompanyNeighbors Credit Union
LocationUnited States
Work ModeOn Site
PostedJuly 10, 2026
About The Company
Since1928, Neighbors Credit Union has been helping its members manage their money and live well. With $500 million in assets, Neighbors is one of the largest credit unions in the St. Louis bistate region, serving 48,000+ individuals and businesses — each with unique financial goals and aspirations. We proudly offer our dedicated employees the opportunity for professional advancement and career growth. After all, each takes great pride in delivering the services, financial tools, and advice our members need, which can range from the basic to the complex. Because an informed member is a better manager of personal finances, we also believe in making sure our members have access to an assortment of financial education opportunities. This supports our mission to make handling finances easier, less stressful, and less expensive by offering superior service, better rates, and fewer fees. As a credit union, we are a nonprofit, full-service financial institution where every member has a say in how our credit union works. In addition, we have the financial products and expertise individual depositors, families, or businesses require — from checking and savings accounts to auto- and home loans — and even investment and retirement services. For those on the go, we also offer a robust suite of online and mobile services. Get to know us and what we have to offer. We think you will like what you see.
About the Role

Description

Primary Responsibilities

  • Develop, design, execute, and optimize marketing strategies and creative assets to drive member acquisition, product adoption, engagement, and retention. 
  • Monitor market conditions, identify trends, and provide product, positioning, and pricing recommendations. 
  • Conduct regular reviews of products and services to ensure offerings remain competitive and continue to meet evolving member needs and expectations. 
  • Partner with member experience and business development teams to effectively position and promote products and services in support of organizational growth objectives. 
  • Collaborate with internal and external partners to identify and define high-value consumer segments using internal data, third-party data, and market research. 
  • Develop, monitor, and report on key performance indicators (KPIs) related to acquisition, engagement, retention, and overall product performance.

Requirements

Experience 

5-7 years of experience of marketing experience in the finanacial services industry with demonstrated success in member/customer acquisition, product makreting, and strategic positioning. 


Education

Bachelor’s degree in Marketing, Business, or a related field 


Knowledge/Skills

  • Knowledge of consumer banking, payments, money management products, and related services. 
  • Strong analytical, problem-solving and collaboration skills. 
  • Excellent verbal and written communication skills. 
  • Customer/member-focused with the ability to develop and execute effective marketing strategies.

 

Salary Range:

  • $67,812.58 - $84765.72

Physical Setting· Hybrid


Schedule· Monday through Friday 8:00 AM - 5:00 PM


Supplemental Pay?· No


Benefits· Medical· Dental· Vision· Life Insurance· Short Term and Long-Term Disability· HRA and FSA· 401(k) with matching contributions.· Tuition Reimbursement· Birthday Time Off· Vacation Time Off· Sick Time Off – Can be used for both employee and family.· Volunteer Time Off


Physical Requirements: While performing the duties of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel crouch or crawl. Vision abilities required by this job include close vision. Ability to lift items weighing 10 pounds are required. Must have the ability to drive and may be required to travel. Reasonable accommodation can be made to enable those with disabilities to perform the described essential functions.


Work Environment: While performing the duties of this job, the employee is occasionally exposed to changes in climate and temperature. The noise level in the work environment is usually quiet to moderate.This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position

Key Skills
Marketing StrategyMember AcquisitionProduct MarketingStrategic PositioningMarket ResearchKPI ReportingAnalytical SkillsProblem-SolvingCollaborationVerbal CommunicationWritten CommunicationConsumer Banking KnowledgePayments KnowledgeMoney Management Products
Categories
MarketingFinance & AccountingManagement & Leadership
Benefits
MedicalDentalVisionLife InsuranceShort Term DisabilityLong-Term DisabilityHRAFSA401(k) With Matching ContributionsTuition ReimbursementBirthday Time OffVacation Time OffSick Time OffVolunteer Time Off
Job Information
📋Core Responsibilities
Develop and optimize marketing strategies and creative assets to drive member acquisition, engagement, and retention. Monitor market trends and collaborate with internal teams to position financial products competitively.
📋Job Type
full time
💰Salary Range
$67,813 - $84,766
📊Experience Level
5-10
💼Company Size
128
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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