Community Education Director

Description

Location: On Site, Rumford, ME 

Hours: M-F 8-5 (1 hour lunch break), No Weekends, No On Call, 7 Holidays off 

**Healthcare Marketing experience preferred!

Job purpose

The Community Education Director is responsible for executing high-quality community education training and ongoing support to Senior Life Solution programs. This position necessitates a combination of strategic referral development and delivery of educational content, requiring an understanding of healthcare industry regulations and a data-driven approach to reach target markets effectively. Additionally, the CED is tasked with training teams to enhance community engagement by fostering partnerships with host hospital, community organizations, government agencies, and healthcare providers. This involves organizing events, forums, and outreach efforts to collaborate, gather input and build meaningful connections.

3 Cs:

• Care- Provide the best possible patient care
• Compliance – Ensure the program operates within all regulations
• Community – Become a wonderful addition to your local Community

A. Care: All employees are expected to provide the best possible patient care.

1. The Community Education Director assesses and monitors the goals set by the program.
2. Understands excellence in customer service.
3. CED understand Patient-centered care refers to an approach to healthcare that prioritizes the patient's needs, preferences, and values.
4. A CED trains teams on how to create a meaningful referral source network following the collaborative approach.
5. CED trains teams on public speaking, tactical advocacy messaging and how to motivate a target audience. 
6. CED trains program teams on how to be a community member advocate.
7. CED trains teams on how to cultivate relationship with host hospital.
8. The Community Education Director trains teams on how collaborate with Community Education team to develop, implement and manage Community Education tasks.
9. Identifies needs and interest of the community and referral sources and give the program team the tools to assist.

B. Compliance: Ensure the program operates within all regulations.

1. The CED stays informed in the field of senior health.
2. Trains teams on the Referral Process Guidelines
3. Implements CE plans, tracks, and monitors.
4. Offers training on hospital integration and the Collaborative Model
5. Participates in the development of a strategic plan in support of the programs.
6. Adheres to safety and infection control guidelines. 
7. Participates in quality improvement activities as requested to support community education.

C. Community: Become a wonderful addition to your local community.

1.    The CED will train on how to provide mental health education for community groups as needed. 
2.    Provides program staff with ideas and plans for community outreach curriculum.         
3.    Provides programs with education on health-related topics.
4.    Provides education to community groups as requested by the Regional Director.
5.    Identifies needs and interests in the areas of mental health.

Requirements

Qualifications

• Education: Bachelors’ degree in, education, marketing, communications, public relations, business administration or a combination of education and experience. 
• Experience: Health care and mental health experience preferred.
• Train, lead, and support teams responsible for program growth 
• Ability to support teams and foster collaboration across departments. 
• Work with internal departments, C-suite executives, and external partners to ensure marketing and educational efforts support overall company objectives. 
• Ability to develop long-term visions and strategic planning for program growth. 
• Proficiency in analyzing data and market trends to identify opportunities and measure success. 
• Lead teams responsible for executing Community Education Plans
• Create comprehensive education plans aligned with organizational goals. 
• Experience in coordinating education or community outreach programs required.
• Strong diplomatic and interpersonal skills, highly organized, critical thinker, and resourceful problem solver.
• Monitor referral development performance, analyze data to understand what's working, and make data-driven decisions to improve outcomes. 

Working conditions

Incumbent will be exposed to virus, disease, infection from patients, including psychiatric situations.

Physical requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 
• This position requires travel both by car and by air; intermittent physical activity, including standing, walking, bending, kneeling, stooping, and crouching as well as lifting and supporting patients.

Direct reports

This position has no direct reports.