JOB DETAILS
Engine Field Service Technician - Level III
CompanyCummins
LocationJaipur
Work ModeOn Site
PostedJuly 16, 2026
About The Company
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced.
From your first day at Cummins, we’re focused on understanding your talents, current skills and future goals – and creating a plan to get you there. Your journey begins with planning your development and connecting to diverse experiences designed to spur innovation. From our internships to our senior leadership roles, we attract, hire and reward the best and brightest from around the world and look to them for new ideas and fresh perspectives. Learn more about #LifeAtCummins at cummins.com/careers.
About the Role
Job Summary
The Service Engineer is responsible for providing advanced diagnostic, repair, overhaul, and maintenance support for Cummins gas engine and power generation products. This role serves as a technical expert for customers and internal teams, ensuring equipment reliability, optimal performance, and customer satisfaction. The position requires strong expertise in gas engine systems, mining applications, service processes, and Cummins diagnostic tools while maintaining compliance with safety and quality standards.
Key Responsibilities Service Operations & Technical Support
- Perform complex diagnostics, troubleshooting, repairs, overhauls, and rebuilds of gas engines, generators, and related systems with minimal supervision.
- Conduct preventive and predictive maintenance activities in accordance with Cummins standards and service schedules.
- Diagnose and resolve issues related to fuel systems, ignition systems, air-fuel management systems, turbochargers, aftercoolers, exhaust systems, and engine control modules (ECMs).
- Utilize specialized service tools, electronic diagnostic equipment, and Cummins software applications to identify root causes and validate repairs.
- Support commissioning, performance optimization, and operational reliability of gas engine installations.
Customer Support & Service Excellence
- Act as the primary technical point of contact for customers during service events.
- Develop and maintain strong customer relationships by providing timely and effective technical support.
- Identify additional service opportunities and recommend solutions that improve equipment performance and customer satisfaction.
- Escalate complex technical issues through appropriate channels and ensure timely resolution.
Diagnostics & Troubleshooting
- Apply structured troubleshooting methodologies to identify and resolve mechanical, electrical, and electronic issues.
- Analyze interactions between engine systems including fuel, cooling, lubrication, exhaust, controls, sensors, and aftertreatment systems.
- Interpret diagnostic data and service reports to recommend corrective actions and prevent recurrence of failures.
- Support continuous improvement initiatives by capturing lessons learned and technical best practices.
Documentation & Compliance
- Complete service reports, warranty documentation, timesheets, and technical records accurately and on time.
- Ensure compliance with Cummins service processes, SDP requirements, and documentation standards.
- Maintain accurate records of repairs, inspections, and maintenance activities.
- Adhere to export control, regulatory, and customer-specific requirements.
Health, Safety & Environmental (HSE)
- Follow all Cummins HSE policies, procedures, and regulations.
- Identify, report, and mitigate workplace hazards.
- Promote a culture of safety, environmental responsibility, and continuous improvement.
- Ensure safe work practices during all field service and maintenance activities.
Coaching & Knowledge Sharing
- Provide technical guidance and mentoring to junior technicians and apprentices.
- Support technical training initiatives and knowledge transfer activities.
- Share best practices and lessons learned to improve team capability and service effectiveness.
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
Key Skills
Gas Engine DiagnosticsPower Generation MaintenanceTroubleshootingEngine OverhaulRoot Cause AnalysisCummins Diagnostic ToolsFuel SystemsIgnition SystemsECM DiagnosticsPreventive MaintenanceCustomer Relationship ManagementTechnical MentoringPerformance OptimizationHSE ComplianceService DocumentationCommissioning
Categories
EngineeringTradesEnergyManufacturingCustomer Service & Support
Job Information
📋Core Responsibilities
Provide advanced diagnostic, repair, and maintenance support for Cummins gas engines and power generation products. Act as a technical expert for customers while mentoring junior technicians and ensuring equipment reliability.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
53456
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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