JOB DETAILS

Reservations & Reception / SHOTO Washington DC

CompanySHOTO DC LLC
LocationWashington
Work ModeOn Site
PostedJuly 16, 2026
About The Company
SHŌTŌ Washington DC is the latest concept from globally renowned restaurateur and venture capitalist Arjun Waney (ZUMA, ROKA, COYA, La Petite Maison [LPM] & The Arts Club). In the heart of the Nation’s Capital, SHŌTŌ offers a contemporary and sophisticated twist on the Japanese izakaya style of informal dining while respecting traditional techniques and commitment to culture. The 140-seat boutique Japanese restaurant is designed by world-renowned interior designer Noriyoshi Muramatsu of Studio Glitt in Tokyo and features a bar-lounge area, wine, sake, and whisky cellars, an open kitchen with a robata grill and sushi counter seating, private dining rooms, and an intimate landscaped outdoor terrace. Showcasing the unique flavors of modern Japanese-influenced cuisine, the menu will feature a variety of shared plates, including snacks, sushi, tempura as well as skewers, meats, fish, poultry, and seafood options from the robata grill. The high-energy bar and lounge at SHŌTŌ will offer bespoke hand-crafted specialty cocktails and an extensive selection of Japanese Sake, Shochu, and rare hard-to-find Whisky.
About the Role

Description

SHOTO Washington DC is the latest concept from renowned restaurateurs and venture capitalist Arjun Waney (ZUMA, ROKA, COYA, La Petite Maison [LPM] & The Arts Club).


Launched in the heart of the Nation's Capital, SHOTO offers a contemporary, sophisticated twist on the Japanese izakaya style of informal dining, while respecting traditional techniques and culture.


The 140-seat boutique Japanese restaurant, designed by world-renowned interior designer Noriyoshi Muramatsu of Studio Glitt in Tokyo, features a bar-lounge area, wine, sake, and whisky cellars, an open kitchen with a robata grill and sushi counter seating, private dining rooms, and an intimate, landscaped outdoor terrace.


Showcasing the unique flavors of modern Japanese-influenced cuisine, the menu features a variety of shared plates, including snacks, sushi, and tempura, as well as skewers of meats, fish, poultry, and seafood from the robata grill. The high-energy bar and lounge at SHOTO will offer bespoke, handcrafted specialty cocktails and an extensive selection of Japanese Sake, Shochu, and rare, hard-to-find Whisky.


SHOTO Washington DC is located at Midtown Center, 1100 15th Street NW, Washington DC 20005. Our entrance is on L Street NW, between 15th and 16th Streets NW.


Our Company offers the following benefits to successful applicants:

  • Included in the tip pool, with competitive annual earnings based on base pay rate plus tips
  • Competitive compensation package reflecting experience, performance, and tip participation
  • Partial employer-paid medical, dental, and vision insurance (Full-Time)
  • Employer-paid life insurance
  • Commuter benefit program
  • Freshly prepared staff meals while on duty
  • Employee dining discount program
  • Extensive training, professional development, and career advancement opportunities
  • Flexible scheduling, with availability required for lunch and dinner shifts, including nights, weekends, and holidays

We look forward to being in contact and providing you with the necessary tools to grow within our community and your personal and professional life.


All applicants must be authorized to work in the United States. SHOTO Washington, DC, is an equal opportunity employer.



Requirements

QUALIFICATIONS:

To perform this role successfully, candidates must be able to execute each essential duty with precision, professionalism, and a strong commitment to excellence. The requirements below reflect the knowledge, skills, and abilities expected in a luxury dining environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.


Essential Qualifications:

  • Exceptional communication skills with the ability to engage guests in a polished, professional manner
  • Strong basic math skills to ensure accuracy in orders, payments, and guest transactions
  • Minimum of 2 years of experience in a similar role within a fine dining or upscale hospitality environment
  • Demonstrates meticulous attention to detail with a focus on accuracy, timing, and presentation
  • Ability to prioritize and remain highly organized in a fast-paced, service-driven environment
  • Follows direction with consistency and executes standards at a high level
  • Maintains composure under pressure and resolves guest concerns with professionalism and sound judgment
  • Works seamlessly as part of a team, contributing to a cohesive and elevated service experience
  • Ability to perform independently with minimal supervision while maintaining service standards
  • Maintains strict confidentiality of guest information and internal operations
  • Professional and articulate telephone etiquette, with clear and courteous communication

This role is ideal for individuals who take pride in delivering a refined, welcoming, and seamless guest experience from arrival to departure.


Key Skills
Communication SkillsBasic MathFine Dining ExperienceAttention To DetailOrganizationPressure ManagementTeamworkTelephone EtiquetteGuest RelationsHospitality Management
Categories
HospitalityFood & BeverageCustomer Service & Support
Benefits
Tip PoolMedical InsuranceDental InsuranceVision InsuranceLife InsuranceCommuter Benefit ProgramStaff MealsEmployee Dining DiscountProfessional DevelopmentCareer Advancement Opportunities
Job Information
📋Core Responsibilities
Manage guest reservations and reception duties to ensure a seamless arrival and departure experience. Provide polished, professional engagement and maintain high service standards in a luxury Japanese dining environment.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
9
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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