JOB DETAILS

HUCA602: Engagement Specialist

CompanyJerseySTEM, Inc.
LocationUnited States
Work ModeOn Site
PostedJuly 19, 2026
About The Company
JerseySTEM is a network of parents, professionals, students and educators whose goal is to promote excellence in Science, Technology, Engineering and Math (STEM) education. We are dedicated to partnering with local schools and other organizations to create and enhance STEM-oriented educational opportunities as part of students'​ paths towards college and career readiness, and to develop effective STEM programs and initiatives that engage students and educators. JerseySTEM is also committed to bridging the gender gap in STEM education and sharing STEM-related opportunities with underprivileged students and communities.
About the Role

About JerseySTEM

All JerseySTEM roles are pro-bono (unpaid) positions.JerseySTEM is a mission-driven professional network of pro-bono contributors dedicated to improving access to STEM education and career pathways for underserved middle school girls in New Jersey.

Members contribute their professional skills and leverage their networks in service of the organization’s gender-equity agenda.Membership is a minimum six-month commitment of approximately six flexible hours per week and includes a $100 refundable deposit, returned after six months of active membership. K–12 educators, retirees, veterans, interns, and students are exempt from the deposit.

Overview

This is a pro-bono volunteer position.

The Engagement Specialist is responsible for fostering connection, commitment, and retention across JerseySTEM’s volunteer community. This role focuses on building strong relationships, improving the member experience, and ensuring volunteers feel informed, valued, and aligned with JerseySTEM’s mission. 

Responsibilities

  • Design member engagement strategies to increase volunteer satisfaction, retention, and long-term commitment
  • Serve as the main point of contact for members experience and engagement initiatives
  • Run regular engagement touchpoints such as onboarding sessions, check-ins, feedback loops, and community meetings
  • Partner with department heads to ensure consistent communication and engagement practices across teams
  • Identify engagement risks (disengagement, burnout, drop-off) and proactively address them
  • Promote a culture of belonging, transparency, collaboration, and appreciation
  • Develop engagement programs, rituals, and recognition initiatives
  • Collect feedback from members and translate insights into actionable improvements
  • Ensure engagement documentation, guidelines, and best practices are clearly defined and shared

Qualifications

  • 2+ years of experience  with engagement projects
  • Excellent communication skills, written and verbal
  • Highly organized, proactive, and people-oriented
  • Ability to influence without authority and collaborate across departments
  • Sense of urgency and ownership: engagement issues are addressed quickly
  • Experience in HR, People Operations, Community Management, or Volunteer Management is a plus
  • Commitment: 6 hours per week for 6 months.

This is a pro-bono position.

Key Skills
Member EngagementVolunteer ManagementCommunicationOrganizationCommunity ManagementPeople OperationsStrategic PlanningRelationship BuildingOnboardingFeedback Collection
Categories
Human ResourcesEducationManagement & LeadershipSocial Services
Job Information
📋Core Responsibilities
The Engagement Specialist is responsible for designing strategies to increase volunteer satisfaction, retention, and commitment within the JerseySTEM community. This includes managing onboarding, running community meetings, and proactively addressing member burnout or disengagement.
📋Job Type
other
📊Experience Level
2-5
💼Company Size
147
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
6 hours
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