JOB DETAILS
Banquet Server (On Call)
CompanyLe Meridien & Sheraton Charlotte Hotels
LocationCharlotte
Work ModeOn Site
PostedJuly 21, 2026
About The Company
The Sheraton and Le Meridien Charlotte are located in Charlotte, NC, in the city's Uptown district. Our hotels are unique as we offer two full-service Marriott hotel brands under one roof. Guests are able to move among the hotels through lobbies, restaurants, and meeting space. The Sheraton has 305 guest rooms and Le Meridien has 300 guest rooms. Between the complex we offer 21 guest room suites. Our hotels place you near the Charlotte Convention Center, Spectrum Center and the Bank of America Stadium. Maintain your exercise regimen with a workout in our fitness center or outdoor pool. Enjoy dining at Social Bar & Kitchen for breakfast, lunch, or dinner. Grab a craft beer and delicious bite at Craft City Sports Pub while watching one of your favorite sports team. Later, reconnect at our rooftop venue, City Lights, where signature cocktails are paired with some of the best sunset views and light bites in Uptown Charlotte, NC. We offer more than 65,000 square feet of event space, a total of 29 meeting rooms and unique spaces perfect for your opening and closing receptions. Our event space is perfect for any meeting or special occasion. Take advantage of our modern hotel amenities, including free Wi-Fi, self or valet parking. Expect an exceptional stay at our Charlotte, NC, Uptown hotel.
About the Role
Description
We are looking for an ambitious and fun individual to join our hard working banquets team at the Le Meridien | Sheraton Charlotte Hotel. Our goal is to enhance the customer experience by having an enthusiastic staff to ensure event guests are well taken care of!
- Prepare all dressings and cold sauces.
- Ensure quality guest service and comfort at all times by monitoring the area continuously.
- Have a comprehensive knowledge of all menu items, specials, beverages, wines, etc.
- Serve all items utilizing appropriate china, glassware, silverware, garnish, and condiments.
- Assist servers and set up housepersons if needed.
- Maintain safe serve regulations when serving alcoholic beverages
- Assist in setting tables with linen and basic silver and glass maintaining high standard of presentation
- Assist in breaking down events and cleaning rooms after functions
- Comply with health and safety regulation and act in line with company policies and licensing laws
- Maintain equipment in good condition
- Report on any shortages, damages or security issues
- Handle reasonable guests complaints/requests and inform others when required
This is an On Call position, you will be required to work atleast 2 shifts per month. One that includes a PM event.
Requirements
Skills to be successful in this role would include:
- Ability to work independently and remain motivated
- Smile
- Proven working experience in relevant field
- Helpful with customer service
- Professionalism along with speed and attention to detail
EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
FREE Parking and FREE Lunch!
Key Skills
Customer ServiceProfessionalismAttention To DetailIndependent WorkFood ServiceAlcohol Service RegulationsEvent SetupComplaint Handling
Categories
HospitalityFood & BeverageCustomer Service & Support
Benefits
Free ParkingFree Lunch
Job Information
📋Core Responsibilities
Ensure high-quality guest service by serving menu items and beverages while maintaining professional presentation standards. Assist with the setup and breakdown of event rooms and comply with all health and safety regulations.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
19
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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