JOB DETAILS

Intensive Support Coordinator (ISC)

CompanyBenchmark Human Services
LocationGainesville
Work ModeOn Site
PostedJuly 22, 2026
About The Company
At Benchmark Human Services, we believe that all people have immense potential, and it’s our mission to help those we serve reach theirs! Benchmark’s “think outside the box” approach to service provision has helped individuals thrive at home, at work, and in their communities for 65 years. Our breadth of services includes residential, vocational, and community-based programs for individuals with intellectual and developmental disabilities; early intervention and pediatric home health services; case management; crisis intervention; autism services; applied behavior analysis; and family preservation. Benchmark’s 3,600 employees serve more than 20,000 children and adults throughout the country each day, helping them to become more independent; to be immersed in and connected to their community; to find meaningful and lasting work; and to achieve goals and reach milestones they may have never thought possible. Join a company built on innovation, empowerment, and the belief in human potential and start changing lives today!
About the Role

Description

If you’re looking for a rewarding job helping people with disabilities become more independent and involved in their community, Benchmark Human Services is seeking an Intensive Support Coordinator. We provide thorough training, great challenges, and even greater fulfillment as you help individuals reach their maximum potential.


In 2025, Benchmark Human Services celebrates 65 Years of Stories! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.


Description: Provide resources and support to individuals with intellectual and developmental disabilities, their families and guardians in order for the individual to be included in society, live as independently as possible and function at their maximum potential.


Benefits:

  • Very competitive salary
  • Opportunities for career advancement
  • Flexible schedule
  • Medical, dental and vision insurance
  • 401K with employer match
  • Tuition reimbursement
  • Paid time off and sick time
  • Employee referral bonuses
  • Potential annual bonus on top of salary.

Job Responsibilities:

  • Follow all policies and procedures set forth by the company, Georgia Department of Community Health and Home and Community Based Services (HCBS) rules
  • Perform evaluations and assessments to meet the needs of individuals served
  • Assist individuals served with applying for financial assistance, residential planning, vocational, recreational and educational desires, healthcare, in home supports, day services, legal, nutrition, transportation, social and other related services and resources.
  • Advocate for services that will support the individual’s success
  • Maintain all case records
  • Prepare, update and monitor Care Path Plans
  • Provide support to individuals so they can participate in and direct the person centered plan development process
  • Coordinate meetings with individual, families and guardians, and members of the interdisciplinary team as required
  • Establish and maintain positive relationships with individual, families, guardians, state officials and team members
  • Record work and billing time in accordance with company policies
  • Track, monitor and enter specified data points
  • Report any suspected abuse, neglect or exploitation immediately to supervisor or department head
  • Other duties as assigned

Requirements:

  • Bachelor degree in human services, social work, sociology, psychology
  • Hold a valid driver’s license
  • Maintain auto insurance
  • Minimum of 2 years working in a similar position
  • Travel up to 75%

Knowledge and Abilities:

  • Fundamental understanding of the state’s case management system
  • Fundamental understanding of the state’s waiver programs
  • Must be able to work collaboratively while meeting individual performance goals
  • Must be able to verbally and non – verbally communicate with a broad audience of stakeholders
  • Ability and skill to use technology tools in the daily performance of duties
  • Understanding of HCBS rules, person-centered planning and other related best practice methods

Contact Information:

Please apply online at BenchmarkHS.com and select the Careers tab

Phone: 478-451-0557

Website: benchmarkhs.com

EEO and Affirmative Action Employer

Veterans, Women and Individuals with Disabilities encouraged to apply.


Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.


Key Skills
Case ManagementPerson-Centered PlanningAdvocacyEvaluation And AssessmentInterdisciplinary CoordinationStakeholder CommunicationData EntryResource CoordinationHCBS ComplianceCrisis Reporting
Categories
Social ServicesHealthcareGovernment & Public Sector
Benefits
Competitive SalaryOpportunities For Career AdvancementFlexible ScheduleMedical InsuranceDental InsuranceVision Insurance401K With Employer MatchTuition ReimbursementPaid Time OffSick TimeEmployee Referral BonusesPotential Annual Bonus
Job Information
📋Core Responsibilities
Provide resources and support to individuals with intellectual and developmental disabilities to promote independence and community inclusion. Coordinate care plans and advocate for services while maintaining detailed case records and collaborating with interdisciplinary teams.
📋Job Type
full time
💰Salary Range
$41,000 - $45,000
📊Experience Level
2-5
💼Company Size
1010
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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