JOB DETAILS
FC Lead Transitional Housing Case Manager| Fullerton & Moreno Valley Regions
CompanyFlorence Crittenton Services of Orange County Inc
LocationFullerton
Work ModeOn Site
PostedJuly 29, 2026

About The Company
Established and incorporated in 1966, Crittenton Services is a nonprofit organization that seeks a world where every person is connected to safe and healthy relationships.
Crittenton offers behavioral health care, safe shelter, and individualized support to help people in need heal from trauma and reach their full potential. Our organization takes pride in the standards of care we've set for our programs earning us national accreditation and a gold level standard of distinction by The Joint Commission. The programs that Crittenton is known for include Community-Based Services, Family Preservation, Intensive Field Capable Clinical Services, Outpatient Mental Health, School-Linked Mental Health, Foster Care Services, and a Transitional Age Youth Program.
With nearly 2,000 youth and families served each year our service planning areas expand through various regions in Southern California and we gladly serve Orange, Los Angeles, San Bernardino, and Riverside counties.
About the Role
Description
- Counsel and support young adults (THPP 18-21 and THP 18-24) in developing basic like skills, identifying community resources, and planning for their own self-sufficiency.
- In addition to performing duties of the position, Lead Individual provides supervision to assigned program staff including but not limited to: hiring, training, weekly supervision, completing chart audits, and performance documentation to ensure continuity of care and accountability of services.
Requirements
- Acquires, maintains, teaches and demonstrates knowledge of Continuum of Care, Shared Core Practice Model, evidence-based practices, and trauma-informed care and maintains a professional environment that is consistent with Title 22, licensing regulations, and established agency policies.
- Understand and be knowledgeable about the specifics of the Unaccompanied Refugee Minors Program service deliverables including all responsibilities as a legal guardian in the role of ensuring timely submission of post Guardianship requirements to the court for which the agency is responsible.
- Documents the provision of services in case files including crucial legal documentation that can affect the legal status of the young adult.
- Manage logistics such as obtaining required documents, assembling records, entering records into electronic database including documentation of crucial legal and data elements utilized by the Federal and State government.
- Act as the hub of coordination and communication with community partners to ensure all medical, mental health, education, recreation, and daily living needs are met.
- Provide 24 hour case Management services to children and youth.
- Develop and ensure a safe and supportive environment for young adults.
- Assist young adults to develop Transitional Independent Living Plan (TILP and other required plans/case management and record keeping for the Foster Care Program.
- Provide individual and group instruction to young adults in basic life skills.
- Provide individual and group instruction to young adults in job-readiness.
- Assist young adults in identifying and accessing resources in their home community.
- Assist young adults in obtaining documents such as birth certificates, ID cards, etc.
- Instruct and support youth’s access to public transportation.
- Assist young adults in obtaining safe and appropriate housing.
- Assist and provide education to young adults about higher education opportunities.
- Regularly visit young adults in community-based setting to encourage and support their transition to independence in accordance with their TILP.
- Interviews and assesses young adults interested in transitioning to the THP/THPP programs.
- Meet with young adult for face to face case management services or schedule regular contact meetings as outlined per contract.
- Present psychosocial needs, strengths and concerns of young adults during supervision, interdisciplinary meetings, and care coordination meetings.
- Report all serious incidents, allegations, grievances, and sensitive situations to Clinical Director immediately.
- Sets clear, measurable and specific goals for assigned staff and meets weekly for review.
- Provides specific performance feedback to staff, both positive and corrective, as soon as possible after event or action.
- Oversees written evaluations, submitted evaluations and any rate change submissions for approval. Presents evaluation to staff.
- Maintains a professional environment that is consistent with existing contracts, licensing regulations, and established agency policies.
Minimum Qualifications:
- BA/BS required and in related field preferred, as is a minimum of two years working directly with transitional age youth. Working with special needs populations such as pregnant/parenting youth, youth with mental illness or behavioral problems, system-involved youth, and/or immigrant/refugee populations strongly preferred.
Key Skills
Case ManagementStaff SupervisionTrauma-Informed CareCrisis InterventionDocumentationCommunity Resource CoordinationLife Skills InstructionJob-Readiness TrainingPerformance ManagementLegal ComplianceChart AuditingConflict ResolutionInterdisciplinary CollaborationPsychosocial AssessmentRecord KeepingMentoring
Categories
Social ServicesManagement & LeadershipAdministrative
Job Information
📋Core Responsibilities
The Lead Case Manager provides supervision to program staff while managing the delivery of transitional housing services for young adults. They coordinate community resources, ensure legal and clinical compliance, and provide direct support to youth in developing independent living skills.
📋Job Type
full time
💰Salary Range
$25 - $35
📊Experience Level
2-5
💼Company Size
324
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →
You'll be redirected to
the company's application page