Senior SAP Application Expert
Job Description
WHAT YOU’LL DO
As a Senior SAP Application Expert, you will drive the reliability, performance, and optimization of SAP batch operations across enterprise landscapes. You will own the end-to-end batch job lifecycle, leveraging automation and enterprise scheduling platforms to deliver stable, scalable, and cost-efficient SAP operations.
At H&M, one of our core principles is "We Are One Team." You'll collaborate with global teams, including colleagues in Sweden, to deliver reliable and efficient SAP services.
Key Responsibilities
- Own end-to-end SAP batch job scheduling, execution, monitoring, and issue resolution.
- Optimize batch scheduling and execution to improve system performance, stability, and cost efficiency.
- Manage enterprise workloads using Redwood RunMyJobs (RMJ) or similar scheduling tools and automate operational tasks.
- Enhance monitoring, alerting, and observability to ensure high availability and efficient recovery.
- Drive batch job governance, documentation, standardization, and operational best practices.
- Analyse batch performance, identify optimization opportunities, and support capacity planning.
- Collaborate with SAP product, platform, and operations teams to ensure reliable batch processing.
- Act as the SME for batch job management and support incident reviews and Root Cause Analysis (RCA).
WHO YOU’LL WORK WITH
You will be part of the SAP Site Reliability Engineering team, a strategic function responsible for ensuring reliability, observability, automation, and operational excellence across H&M's SAP landscape.
In this role, you will collaborate with SAP Product Teams, SAP Run Services, and Application Management teams to support business-critical processes, improve service reliability, and ensure smooth daily operations, effective incident resolution, and operational readiness.
WHO YOU ARE
We are looking for people with
- 6-10 years of strong experience in SAP Operations, SAP SRE, SAP Basis, or Application Operations.
- Hands-on expertise in SAP batch job management, scheduling, and workload optimization.
- Strong understanding of SAP landscapes (ECC, S/4HANA, and integrations), job dependencies, execution flows, and performance tuning.
- Experience in incident management, problem management, and operational governance.
- Strong analytical and problem-solving skills, with the ability to partner with business and product teams to understand critical business process dependencies and ensure reliable end-to-end execution.
- Proven ability to Collaborate with Vendor teams and platform teams to drive tool optimisation, roadmap alignment, and adoption of best practices.
Preferred Skills:
- Understanding of ITIL processes including Incident, Problem, and Change Management.
- Experience defining and implementing operational governance, KPIs, and reporting.
- Experience with Redwood RunMyJobs (RMJ) or similar enterprise job scheduling tools.
- Exposure to SAP monitoring and observability tools such as SAP Focused Run (FRUN), SAP Cloud ALM, and Splunk.
- Knowledge of automation frameworks and scripting.
- Experience supporting large-scale SAP transformation or stabilization programs.
And people who are
- Strong ownership mindset with a focus on reliability and stability
- Passion for optimisation, automation, and continuous improvement
- Ability to challenge existing processes and drive efficiency gains
- Excellent collaboration and communication skills across technical and business teams
WHO WE ARE
H&M is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M here.
WHY YOU’LL LOVE WORKING HERE
At H&M, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
We offer all our employees at H&M attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application
Additional Information
This is a full-time position, starting in September 2026.
Apply by sending in your CV in English as soon as possible, but no later than 11th August 2026.
Due to data policies, we only accept applications through the SmartRecruiters or career page.
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