JOB DETAILS

Receptionist - Clifton Medical Services

CompanyAga Khan University
LocationPakistan
Work ModeOn Site
PostedJuly 30, 2026
About The Company
The Aga Khan University Hospital, Pakistan is a not-for-profit healthcare institute that offers all medical services under one roof. In addition to the quaternary care hospital in Karachi, AKUH has a network of four off-campus hospitals, 19 Medical Centres, 300+ Clinical Laboratories, and 35 Pharmacies in 130+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital offers Zakat, Sadqah, and Welfare support for those patients who are eligible and are in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.
About the Role

Receptionist - Clifton Medical Services

Department: Clifton Medical Services

Entity: Aga Khan University Hospital

Location: Karachi, Pakistan 

Introduction:

The Aga Khan University Hospital in addition to its five Hospitals creates access through its Outreach Services which include Clinical Laboratories, Outpatient Medical Centres, Pharmacy services, Home Health and other services. Outreach Services are designed to provide primary to secondary healthcare services to patients near their homes and are present in several cities across Pakistan. Outpatient Medical Centres offer a range of specialty clinics including Family Medicine, Internal Medicine, Endocrinology, Dermatology, Gastroenterology, Cardiopulmonary, Orthopedics, Obstetrics and Gynecology, Pediatrics and Physiotherapy, and cater to children, adults, and elderly patients for general health checks or specific disease consultations.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities:

The incumbent will:

  • provide administrative services, which include handling phone calls
  • schedule appointments
  • handle cash
  • charge services to patient bill
  • facilitate patients/relatives/visitors as required
  • convey patient related problems to supervisor


Requirements:

Applicant should have:

  • a Bachelor’s degree
  • experience of working in a front office
  • good written and verbal communication skills in English and Urdu
  • ability to prioritize and coordinate multiple tasks
  • familiarity with basic computer operations
  • willingness to work in shift duties including nights

Comprehensive employment reference checks will be conducted.

Key Skills
Administrative servicesPhone etiquetteAppointment schedulingCash handlingPatient billingCustomer serviceCommunication skillsTask prioritizationComputer operationsEnglishUrdu
Categories
HealthcareAdministrativeCustomer Service & Support
Job Information
📋Core Responsibilities
The receptionist will provide administrative support by handling phone calls, scheduling appointments, and managing patient billing and cash transactions. They are also responsible for assisting visitors and reporting patient-related issues to their supervisor.
📋Job Type
regular
📊Experience Level
0-2
💼Company Size
6926
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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