JOB DETAILS
Front Desk Coordinator
CompanyMann Eye
LocationLivingston
Work ModeOn Site
PostedJuly 31, 2026
About The Company
Since 1977, the accomplished refractive and cataract specialists at Mann Eye Institute have been at the forefront of vision correction. The Mann Eye Institute's unwavering commitment to personalized patient care, advanced surgical expertise and outstanding results have merited the practice a reputation for excellence in eye care. Tens-of-thousands of patients from all over the country have trusted their vision to our dedicated team of skilled professionals.
At Mann Eye Institute we believe that excellent surgical results depend on distinctive patient care. Throughout our history, we have always understood that each and every patient has unique vision needs. Our system of care is exceptional in that you will find doctors and staff who focus first on getting to know you as an individual. Treatment recommendations for vision correction procedures are based on a thorough clinical assessment, and a careful evaluation of your personal goals.
About the Role
Description
Mann Eye is currently seeking a Front Desk Coordinator to join our team. We seek candidates who have prior medical or med spa front desk experience! Someone who possess exceptional customer service skills, organizational abilities, and a strong work ethic.
As the Front Desk Coordinator, you will be the first and last point of contact for our office, ensuring a positive and welcoming patient experience. Your responsibilities will include checking patients in and out, establishing rapport with our patients, ensuring that all necessary information is collected for their visit, and collecting patient payment amounts.
If you are seeking a company that values its employees and fosters an amazing company culture, we encourage you to apply today!
Responsibilities:
- Registers patients, obtains email address, verifies, and updates information as requested in medical record
- Update patient recall status in computer per documentation in chart
- Discuss & explain insurance coverage to patients
- File vision plans
- Collect payment for services rendered including refraction fees, co-pays, and outstanding balances
- Monitor patient wait time and alert clinic manager if wait time is over 20 minutes
- Monitor reception area for cleanliness and adequate reading materials
- Maintain patient confidentiality in accordance with HIPAA and practice guidelines
- Maintain positive working relationship will all staff members
- Other duties as assigned
Great Benefits:
- Medical and dental benefits with company contributions, starting on the first day of the month following your hire date.
- Affordable medical insurance options for employees and their families.
- Dental, vision, and pet insurance plans.
- Company-paid short-term disability, life insurance, and accidental death and dismemberment benefits.
- Employee mental health assistance program.
- Company-matched 401(k) plan.
- Flexible spending accounts for medical and dependent care.
- Health Savings Account (HSA).
- 24-hour telemedicine access through Teledoc.
- Voluntary benefits and life insurance coverage.
- 18 days of paid time off, accruing annually from your first day of employment.
- Annual rollover of up to 80 hours of unused PTO.
- Paid holidays.
- Free annual eye exams for you and your family.
- Generous discounts on LASIK, cataract surgery, and optical goods for you and your immediate family.
- A fun and rewarding work environment built on a strong culture and core values.
- Employee appreciation celebrations and rewards.
- YMCA gym membership with special rates and discounts.
- Refer-a-friend bonus program.
- Certification reimbursement.
- Voted a Top Workplace by our employees and recognized by the Houston Chronicle for multiple years.
Requirements
- Minimum of 2 years of experience in a medical office or a guest-oriented environment (preferably in a high-end spa, country club, beauty industry, high-end retailer, or similar field)
- Experience in optical, optometry, and/or sales is preferred
- Proficiency in Microsoft Office
- Strong attention to detail
- Ability to multitask effectively
- Reliability and dependability
Key Skills
Customer serviceOrganizational skillsPatient registrationInsurance verificationPayment collectionMicrosoft OfficeAttention to detailMultitaskingHIPAA complianceCommunicationData entry
Categories
HealthcareCustomer Service & SupportAdministrative
Benefits
Medical insuranceDental insuranceVision insurancePet insuranceShort-term disabilityLife insuranceAccidental death and dismemberment benefitsMental health assistance program401(k) planFlexible spending accountsHealth savings accountTelemedicine accessPaid time offPaid holidaysFree annual eye examsDiscounts on LASIK and cataract surgeryGym membershipRefer-a-friend bonusCertification reimbursement
Job Information
📋Core Responsibilities
The Front Desk Coordinator serves as the primary point of contact for the office, managing patient check-ins, check-outs, and payment collection. They are also responsible for maintaining patient records, verifying insurance coverage, and ensuring the reception area remains clean and professional.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
246
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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