JOB DETAILS

GSA-Front Office

CompanyAccorHotel
LocationHyderabad
Work ModeOn Site
PostedJuly 31, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Job Description

GSA-Front Office
First impressions are everything! As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

    What you will be doing:

    • Greet, check-in, respond to requests and settle accounts while providing exceptional service
    • Take initiative to add a personalized experience
    • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
    • Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
    • Responsible for day to day operations of Front Office Department. Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

    Qualifications

    Your experience and skills include:

    • Relevant diploma / degree in Hotel Management.
    • Excellent multi-tasking, problem solving, service orientation and interpersonal team skills.
    • Displays high level of flexibility, initiative, sincerity and team work.
    • Knowledge about Opera would be an advantage.
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time
    • Key Skills
    Customer ServiceFront Office OperationsMulti-taskingProblem SolvingService OrientationInterpersonal SkillsTeamworkUp-sellingOperaCommunication
    Categories
    HospitalityCustomer Service & SupportAdministrative
    Job Information
    📋Core Responsibilities
    The GSA-Front Office is responsible for greeting guests, managing check-ins, and ensuring a memorable experience through exceptional service. They also oversee daily front office operations and promote hotel facilities to enhance guest stays.
    📋Job Type
    full time
    📊Experience Level
    0-2
    💼Company Size
    100964
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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