Team Supervisor - Acute

Team Supervisor- Acute

Full Time

St. Louis, MO, US

Join Us to Build Healing and Hope Together!

As leaders in children’s mental health and wellness, St. Louis Children’s and KVC Health Systems Youth Mental Health Care have partnered to create one of the nation’s most innovative and transformative youth mental health and wellness campuses. The partnership includes a 77-bed acute care hospital and outpatient programs. Located on the KVC Missouri Children’s Mental Wellness Campus conveniently located in Webster Groves, Missouri, the peaceful environment and broad continuum of care allow children and families to access the appropriate level of treatment throughout their healing experience. The new campus is slated to open in late 2026. Learn more at stlouischildrenskvc.org. Join us and be a part of this journey of healing and hope for thousands of children and teens. 

Job Summary

The Team Supervisor provides engaging and inclusive leadership to maintain an emotionally and physically safe environment for patients and staff. Through observation, evaluation and daily supervision to staff and clients, the Team Supervisor oversees the provision of active treatment and daily activities within the program to enhance treatment engagement and outcomes. 

Minimum Requirements:

Education: High School diploma is required, Bachelor’s Degree in Psychology, Sociology, Social Work/Services, Human Services, Education, Criminal Justice, Criminology or related field from an accredited college or university is preferred.

Licensure/Certification: Valid driver’s license and auto insurance required. 

Experience: Two or more years of direct care experience in a residential and/or psychiatric hospital environment or two or more years of management experience or a combination of management, education and direct care experience. 

Preferred Experience/Skills: Intermediate skills in Microsoft Office Suite, including Word, Excel, and Outlook email required. 

Key Responsibilities

• Responsible for achieving and maintaining proficiency in the utilization of KVC information systems, including but not limited to: My Avatar, Citrix and UltiPro  
• Responsible for achieving and maintaining proficiency in KVC’s program curriculum including but not limited to TST, PBIS, Resilience curriculum, SCM and Ukeru.  
• Effectively delegates tasks to staff members and empowers team members to improve their skills, confidence, knowledge, and communication.  
• Manages direct care employees, including orientation, ongoing training, oversight of responsibilities, approval of hours worked and PTO, compliance with KVC and accrediting body policies and procedures, fairly executing progressive disciplinary action and performance evaluations.  
• Actively demonstrate and provide constructive feedback to staff on their provision on care, completion of responsibilities and compliance with KVC’s Direct Care Guideline policy.  
• Ensures that all staff complete and submit proper documentation on patients progress toward treatment goal and effectiveness of interventions.  
• Ensures incident reports are reported to administrator on call and documentation is completed prior to shift end.  
• Keeps staff informed of patients diagnosis, treatment needs and safety issues by conducting turnover and unit huddles.  
• Assumes responsibility, together with staff, for the safety, care and treatment within the program. 
• Responsible for monitoring and adjusting staffing throughout the day based on the number of available personnel and program needs  
• Will promote KVC’s trauma informed treatment and culture.  
• Assesses the patients environment to prevent harm brought to them by themselves, another patient, staff or anyone outside the agency.  
• Serve in a leadership capacity within KVC’s interdisciplinary team by demonstrating strong logical reasoning, collaboration and program solving skills.                
• Provide leadership and guidance during crisis intervention and emergency safety situations. 

Additional duties may be assigned based on organizational needs and staff qualifications.

Physical & Work Environment

The conditions described are representative of those required to perform this role, with reasonable accommodations available. This position involves regular standing, walking, and communication, with frequent use of hands and occasional bending, kneeling, or climbing. The role may require lifting up to 10 pounds regularly, 25 pounds frequently, and 75 pounds occasionally. Standard visual abilities are required. Work is performed in a moderate noise environment with occasional exposure to outdoor conditions.

Benefits & More

Employee benefits and culture fall under the KVC Health Systems umbrella. KVC is a family of private, nonprofit organizations that strengthen families, prevent child abuse and neglect, and help people achieve mental health wellness. Through our broad continuum of care, we are proud to be a national leader in mental health, child welfare, and health and human services transformation. 

At KVC, we offer a positive, supportive workplace where each person can do work they love. In fact, we’re so proud of our culture that we see it as our top competitive advantage in the health and human services field. Based on the voice of our employees, KVC has an incredible 83 Work Wellbeing score on Indeed, a rating so high and rare that it places KVC among the top 1% of employers nationally. KVC was also named #15 on Glassdoor’s Best-Led Companies 2025 list, a recognition achieved entirely based on anonymous employee reviews. In addition to being mission-driven, we offer employees an unparalleled level of flexibility, wellbeing, learning, inclusion, recognition, and rewards.