Lift Operator (Whitefish Mountain Resort) - Winter

Job Description
Whitefish Mountain Resort (Winter Sports, Inc.)

Title: Lift Operator
Department: Lift Operations Department
Level: Full-time or Part-time Seasonal, Hourly
FLSA: Non-Exempt
Effective Date: July 2025

Department
 The Lift Operations Department offices and Lift Operations locker rooms are in the Operations/Events Building located in the upper village area, adjacent to the Alder parking lot.

Job Relationships
 Reports to: Lift Manager, Assistant Manager, Supervisors, and Crew Leader
 Interrelationships: Works closely and communicates effectively with all Lift Operations department employees, Ski School, Patrol, Groomers, Lift Maintenance, Guests, and other mountain personnel

Job Specifications
 Minimum two years of high school, trade school, or equivalent
 Skill in operating basic machinery
 Ability to provide accurate information and maintain a good attitude during stressful situations
 Ability to speak clearly and communicate thoroughly with customers and co-workers
 Willing to work overtime, holidays, night skiing shifts, and weekends as requested by the Manager
 Willing to work a variety of assignments, including but not limited to bottom and top stations of Fixed-Grip, Detachable, and Surface Lifts
 Skiing/snowboarding skills are preferred
 Must be at least 18 years of age

General Duties
 The Lift Operator executes the proper, efficient, and courteous loading and unloading of our guests. They inspect, record, and report the condition of lift machinery. Maintain proper snow levels throughout the lift station area. Create a positive and courteous atmosphere. Check tickets at every lift location.

Specific Duties
 Execute the daily pre-operational inspection of lift machinery to complete a legal lift log document. Any irregularities you find should be reported to Lift Operations dispatch
 Execute the daily operations and closing procedures
 See that the proper and required information and materials are completed
 Set up lift corral areas and maintain throughout the day and remove each evening
 Knowledgeably and efficiently administer emergency procedures such as lift breakdown, fire, accident reporting, high winds, lightning, etc.
 Maintain proper ramp height and condition on a continual basis to ease in the proper loading and unloading of guests and for preventing lift wear and tear. Remove and/or add snow at the top and bottom of lift stations daily as conditions change utilizing the measuring tool provided
 Notify the Lift Operations Manager and/or Supervisor of any safety concerns, required maintenance, or grooming needed
 When scanning tickets, inspect and scan each guest ticket or season pass every time. Verify that each guest has a valid ticket
 Complete Lift Incident reports and/or call the Lift Operations Manager and/or Supervisor to assist
 Actively direct the proper and efficient loading and unloading of guests of all ability levels through communication, awareness, and decision-making

Physical Demands
 Able to lift up to 50 pounds occasionally
 Able to work while standing for extended periods of time up to 7–8 hours
 Able to engage in repetitive body motion involving upper body torque during the loading of guests in chairs and shoveling snow at the job site
 Able to work under varying weather conditions, often extreme in nature

Safety & Risk Management
 Support and actively participate in safety and risk management training provided by Winter Sports Inc.
 Follow and comply with OSHA standards as defined by company policy and procedures
 Report any injury and/or unsafe working conditions to the crew leader, supervisor, or manager
 All team members must be on constant alert for any unsafe conditions and work behaviors. This will involve, but not be limited to, periodic inspections of work and public areas. Follow-up notification will be done to correct the condition or practice at the earliest possible opportunity

This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Winter Sports, Inc. management at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.