Product Advisor

Campus Honda Victoria is currently seeking a motivated and customer-focused Product Advisor to join our dealership.

This position is a great opportunity for someone who enjoys meeting new people, creating strong customer relationships, and assisting clients in selecting the Honda vehicle that best suits their needs.

As a Product Advisor, you will help customers throughout the entire vehicle purchase experience, from the initial consultation and vehicle selection to the final delivery. By providing knowledgeable guidance, answering questions, and recommending the right vehicle, you will deliver an outstanding customer experience while proudly representing the Honda brand.

A day in the Life

As a Product Advisor, you will be responsible for guiding customers through the entire vehicle purchase journey, while delivering a premium customer experience aligned with the Honda brand.

• Welcome and assist customers in a professional and engaging manner, both in store and through phone and online inquiries.
• Build rapport with customers to understand their needs and recommend suitable vehicle options.
• Conduct vehicle presentations and test drives.
• Present pricing, financing options, and assist in structuring deals in collaboration with management.
• Maintain accurate and consistent follow up using CRM tools to manage leads and customer relationships.
• Coordinate vehicle deliveries and ensure a seamless handover experience.
• Continuously develop product knowledge and stay up to date on OEM features, technology, and market trends.
• Contribute to team success by maintaining a positive attitude and strong work ethic.

What We're Looking For

• High school diploma or equivalent required.
• Eligible to obtain a VSA license.
• Must be available all days of the week, including evenings and weekends. Shifts will average 40 hours per week.
• Strong work ethic with a high level of energy and motivation to succeed.
• Excellent communication and interpersonal skills.
• Customer focused mindset with the ability to build rapport and trust.
• Highly organized with the ability to multi task and follow up consistently.
• Positive attitude and willingness to learn in a fast-paced sales environment.
• Previous sales or customer service experience is a strong asset, but not required.

What We Offer

• Competitive compensation plan with commission and bonus opportunities.
• We have premium products with highly effective prices at our high-volume location.
• Career growth opportunities within a large and well-established automotive group.
• Manufacturer and in-house training are provided.
• Exclusive access to vendor promotions, offers and purchase programs.
• Recognition and rewards program.
• Comprehensive benefits package.
• Amazing colleagues, great working environment, and a team building culture!

How to Apply

If this sounds like a great fit, please apply with your resume today!
Visit our Careers Page to explore more opportunities: https://www.jpautogroup.com/careers/

This role requires successful candidates to submit a satisfactory Driver’s Abstract.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applications from all qualified individuals, including those from diverse backgrounds, and will provide accommodations throughout the recruitment process in accordance with applicable laws.