Assistant Director of People & Culture
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who strive to become better, push ourselves to new heights, and treat each other as we wish to be treated in return. Our team members around the world create exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location
Located on the iconic Riva degli Schiavoni, just steps from St. Mark's Square, Danieli, Venezia, a Four Seasons Hotel marks the beginning of an extraordinary new chapter for one of Venice's most celebrated landmarks. Blending over 700 years of Venetian history with Four Seasons' legendary service, the hotel offers guests an authentic luxury experience where timeless elegance meets modern hospitality.
As part of our team, you will have the unique opportunity to help shape the culture, build exceptional teams, and contribute to creating one of the most exciting luxury hospitality projects in Italy.
About the role
Danieli, Venezia, a Four Seasons Hotel is seeking an experienced Assistant Director of People & Culture to join our team.
Reporting to the Director of People & Culture, this role is responsible for supporting the daily operations of the People & Culture department while helping to build a strong employee experience from recruitment through engagement, development, and retention. Working closely with hotel leaders, the Assistant Director of People & Culture will serve as a trusted business partner, fostering a positive workplace culture aligned with Four Seasons values and supporting the continued growth of our newly opened hotel.
The ultimate objective is to establish Danieli as an employer of choice within Venice's luxury hospitality market while contributing to an exceptional employee experience that enables outstanding guest service.
What you will do
People Management
- Champion the Four Seasons Golden Rule in every interaction.
- Support leaders in creating an engaging, inclusive, and high-performing workplace culture.
- Partner with department leaders on recruitment, onboarding, employee relations, performance management, coaching, and career development.
- Act as an objective third party in employee counselling, conflict resolution, and disciplinary matters while escalating legal or employee relations risks to the Director of People & Culture.
- Support succession planning and development initiatives for high-potential employees and managers.
- Coach leaders on People & Culture best practices, company policies, and compliance.
- Facilitate employee communication and engagement initiatives across the hotel.
- Foster trusted relationships throughout the organization, encouraging collaboration and continuous development.
Operational Excellence
- Support the execution of Four Seasons People & Culture initiatives and ensure compliance with company standards.
- Coordinate recruitment, selection, onboarding, and employee development activities.
- Drive learning initiatives and support training programs that reinforce Four Seasons culture and service standards.
- Assist in developing departmental plans, budgets, and policies while contributing to continuous improvement initiatives.
- Oversee employee engagement activities, recognition programs, internal communications, and recreational events.
- Support the employee journey throughout the full employment lifecycle.
- Complete additional projects as assigned by the Director of People & Culture.
Financial & Business Support
- Ensure People & Culture programs are delivered effectively within budget.
- Evaluate the effectiveness of People & Culture initiatives and identify opportunities to improve employee engagement and operational performance.
- Support productivity and labor cost initiatives aligned with Four Seasons business objectives.
- Assist with compensation reviews, market benchmarking, and benefits analysis where appropriate.
- Participate in audits, reporting activities, and workforce planning.
What you bring
- Minimum 3 years of experience in a similar People & Culture or Human Resources leadership role, preferably within Four Seasons or another luxury hospitality organization.
- Strong knowledge of Italian labour legislation and HR best practices.
- Demonstrated ability to build trust, influence leaders, and foster an inclusive workplace.
- Excellent interpersonal, coaching, and conflict resolution skills.
- Proven ability to manage multiple priorities in a dynamic, fast-paced environment.
- Strong organizational and analytical skills with attention to detail.
- Proficiency with Microsoft Office and HRIS systems, including Workday, is preferred.
- Fluency in both Italian and English, written and spoken.
- A passion for developing people and contributing to an exceptional employee experience.
What we offer
- 60.000 € gross annual base salary
- Annual Bonus
- House Allowance to support accommodation costs in Venice
- Excellent training and career development opportunities.
- Employee discounts at Four Seasons Hotels & Resorts worldwide.
- Complimentary dry cleaning of employee uniforms.
- Complimentary employee meals.
- The opportunity to be part of the exciting journey of Danieli, Venezia, a Four Seasons Hotel, helping to shape the future of one of Italy's most iconic luxury hotels.
Schedule & Hours
- Full-time position based in Venice, Italy.
- Successful candidates must hold legal authorization to work in Italy at the time of application.
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