JOB DETAILS

Customer Service Attendant

CompanyFreedom Energy Holdings
LocationDarra
Work ModeOn Site
PostedAugust 3, 2026
About The Company
Who is Freedom Fuels Australia? Freedom Fuels was established by Matthew and Andrew Morland when they merged a number of family related companies. Freedom Fuels began as 11 retail sites and approximately 50 employees. In 2014, Freedom Fuels has a business footprint that covers 41 owned and operated retail sites, supported by an import fuel terminal network in Sydney and Brisbane. We currently service a customer base from Gippsland in Victoria to coal miners in the Bowen Basin, Queensland and all in between. Freedom Fuels directly employs over 350 people within our organisation. In December 2012, the Freedom business was wholly acquired by Idemitsu Kosan Co Ltd , a company listed on the Japanese stock exchange. Freedom Fuels Today Freedom Fuels markets a total yearly volume of over 650 million litres of fuel,. and our producer-to-pump quality control processes ensure that our fuel meets the highest Australian standards, every time. Freedom Fuels has invested significantly in terminal inline injection systems in the ports of Botany Bay and Brisbane to facilitate both the state and federal governments move towards mandating renewable fuel blends (Ethanol and Biodiesel). Our business successfully operates in 5 key areas across the Eastern Seaboard of Australia. Retail 41 fuel and convenience outlets across three states Various food offers including Grinding Time cafes Car wash facilities Terminal Operations and Transport Importation and storage of fuel in shore based tank terminals across Queensland and New South Wales. Supplies bulk fuel to Retail, Wholesale and Commercial customers Wholesale Supplies fuel to independent retail outlets and independent distributors Commercial Supplies fuels lubricants and services to local and state government, mining, agricultural, marine, industrial and transport sectors Services customers in various locations covering the Bowen Basin, Hunter Valley, regional Queensland and Victorian regions.
About the Role

Show up with energy. Serve with heart. Make every shift count.

We're on the lookout for a reliable, customer-focused Casual Customer Service Attendants to join our team at our retail site in Darra. If you enjoy being on your feet, helping people and keeping things looking sharp, you're going to fit right in. 

At Freedom Fuels, promoting from within isn't just something we say, it's something we do. People here have grown from the floor to managing sites, leading areas and stepping into our support office and gaining further real-world experience. If you're ready to grow, we're ready to back you.

What you'll do

  • Deliver friendly, exceptional customer service, every single time.
  • Operate the console and handle cash and card transactions accurately.
  • Prepare and handle food in line with hygiene and food safety standards.
  • Keep the site clean, organised and well-presented.
  • Merchandise and rotate stock, keeping shelves full and the store looking great.

What you'll bring

  • A genuine passion for customer service and a willingness to learn
  • A positive, team-oriented attitude with great communication skills
  • Flexibility to work a range of shifts, from early mornings through to mid‑afternoons. The more flexibility you bring, the more opportunities you’ll have.
  • The ability to lift items up to 20 kg in line with safe work practices
  • A warm, memorable presence that keeps customers coming back

Why you'll love it here

  • Work close to home with shifts that suit your lifestyle
  • Fuel and in-store discounts plus a great employee benefits platform
  • A safe, supportive team environment where you're genuinely valued
  • Real career pathways as we continue expanding across new markets

Ready to make a difference? Apply now and help shape what great service looks like.

Applicants must have a valid entitlement to work in Australia and be 18 years or older at commencement due to restriction/requirements on the sale of particular products .

Applicants must have a valid entitlement to work in Australia.

This position involves manual handling duties, requiring the ability to lift and move items weighing up to 20 kg occasionally and 16 kg regularly, in accordance with safe work practices.

Key Skills
Customer serviceCash handlingCard transaction processingFood preparationHygiene standardsFood safetyStock merchandisingStock rotationCommunication skillsTeamworkManual handling
Categories
RetailCustomer Service & SupportFood & Beverage
Benefits
Fuel discountsIn-store discountsEmployee benefits platformCareer development opportunities
Job Information
📋Core Responsibilities
Deliver exceptional customer service while accurately handling cash and card transactions at the console. Maintain site cleanliness, organize merchandise, and prepare food according to safety and hygiene standards.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
160
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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