JOB DETAILS

Officer, Innovation Quality

CompanyPandora
LocationBangkok
Work ModeOn Site
PostedAugust 3, 2026
About The Company
Mirpuri Group USA Today, Mirpuri Group USA owns and operates six PANDORA concept stores throughout Florida, as well as one multi-brand store, Dynasty Gallery & Gifts. With more than 200 employees, Girish & Harry continue to work toward growing Mirpuri Group USA in partnership with PANDORA. No matter what the business model was – wholesale or retail – customer relationships have always been and remains today top of mind in each of the PANDORA stores. Transcending the buying/selling relationship is at the core of every guest interaction at Mirpuri Group USA. PANDORA Jewelry PANDORA designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. PANDORA jewellery is sold in more than 100 countries on six continents through approximately 8,900 points of sale, including more than 1,900 concept stores. Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA employs more than 17,800 people worldwide of whole approximately 12,000 are located in Gemopolis, Thailand, where the company manufactures its jewellery. PANDORA is publicly listed on the NASDAQ Copenhagen stock exchange in Denmark. In 2015, PANDORA’s total revenue was DDK 16.7 billion (approximately EUR 2.2 billion). For more information, please visit www.pandoragroup.com.
About the Role

The Innovation Quality Officer plays a key role in supporting the execution and governance of quality activities within innovation projects and special initiatives. The position is primarily technical in nature (approximately 70%), ensuring robust quality oversight, risk assessment, compliance alignment, data integrity, and structured documentation throughout the innovation lifecycle.

In addition, the role carries a strong communication component (approximately 30%), acting as a proactive liaison across cross-functional teams to ensure clarity, alignment, and transparency in quality-related matters. The officer translates technical quality requirements and data insights into clear, actionable communication that supports decision-making and stakeholder engagement.

This role is suited for a technically strong quality professional who is equally comfortable engaging with stakeholders, facilitating discussions, and driving alignment. A background in quality, materials, engineering, or a related technical discipline is essential, combined with a natural aptitude and enthusiasm for communication and collaboration.

 

1. Quality Oversight & Facilitation

(Technical governance with strong cross-functional communication)

  • Support the planning, execution, and follow-up of quality activities within innovation projects, ensuring alignment with C&S and CPH teams.
  • Maintain and continuously improve the innovation testing dashboard, ensuring accurate tracking of milestones, risks, and deliverables.
  • Prepare structured reports summarizing assessments, technical findings, guidelines, and key action points.
  • Facilitate clear communication of technical quality requirements and outcomes to cross-functional stakeholders.

2. Quality Control & Risk Management

(Technical depth with proactive escalation and alignment)

  • Support technical risk assessments related to materials, processes, and new product introductions, escalating concerns where appropriate.
  • Monitor and track quality deliverables to ensure timely follow-ups and seamless project handovers.
  • Collaborate with CQ and MQC teams to provide structured data and technical insights related to innovations and material changes.
  • Translate risk findings into clear, actionable recommendations for stakeholders.

 

3. Testing & Compliance

(Core technical responsibility area)

  • Support the definition, coordination, and tracking of testing plans in collaboration with IQE and CQ Lab.
  • Ensure alignment on applicable quality standards, inspection criteria, technical specifications, and compliance requirements.
  • Assist in reviewing test results, identifying trends, and ensuring proper documentation and traceability.
  • Contribute to maintaining compliance with internal standards and global regulatory requirements.

4. Data, Insights & Continuous Improvement

(Technical analysis with communicative impact)

  • Compile technical insights from innovation projects, tracking lessons learned and supporting benchmarking activities.
  • Organize and analyze test data to identify performance trends and improvement opportunities.
  • Prepare concise, stakeholder-ready reports that translate technical findings into clear business implications.

5. Logistics & Execution

(Operational support with structured coordination)

  • Coordinate sample distributions, ensuring proper documentation and traceability.
  • Collect and consolidate feedback to support quality recommendations, including Go/No-Go decisions.
  • Provide structured administrative and process support to ensure smooth execution of innovation quality activities.

 

 

Key Skills
Quality OversightRisk AssessmentCompliance AlignmentData IntegrityTechnical DocumentationCross-functional CommunicationQuality ControlTesting PlansTechnical ReportingProcess ImprovementStakeholder EngagementData AnalysisLogistics CoordinationRegulatory ComplianceProject Governance
Categories
EngineeringManufacturingManagement & LeadershipData & AnalyticsAdministrative
Job Information
📋Core Responsibilities
The Innovation Quality Officer supports the execution and governance of quality activities, including risk assessment, compliance, and data integrity throughout the innovation lifecycle. They act as a liaison between cross-functional teams to ensure technical quality requirements are clearly communicated and actionable.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
11
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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