Insurance Compliance Specialist

At AustralianSuper, we truly care about our colleagues.​ We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members. 
 

As a Compliance Specialist, you will be a key member of the Governance & Accountability team, supporting the Insurance Administration Review and related Member Operations activities within the Member Domain. You will provide operational compliance support, assess issues and materials, identify compliance risks, and help stakeholders make informed, risk-based decisions. 

Your New Role (12-month MT)

In this role, you will work closely with compliance colleagues and stakeholders across the Member Domain to support consistent, practical and quality compliance outcomes. The Member Domain delivers on all aspects of the member, employer and adviser journey, including service, digital channels, marketing and communications, product disclosure, product design and distribution, guidance and advice, and member operations. 

Key duties include but not limited to;

• Provide operational compliance support and perform compliance assessments to identify potential compliance risks and provide solution-based feedback and insights to stakeholders. 
• Assess operational processes, business procedures, issue papers, remediation materials and member/adviser communications to ensure compliance with relevant superannuation, financial services, consumer protection, privacy and other legislation and regulatory guidance. 
• Review insurance related operational documentation, process maps, business requirements, procedures, incident and issue papers, remediation artefacts, and member/adviser communications. 
• Adhere to internal business rules and complete required compliance checklists as relevant to insurance related activities and operational compliance matters. 
• Keep relevant records and ensure all documentation is kept in accordance with record-keeping procedures. 
• Assist with incident and breach assessments as required and other compliance related tasks as requested.
• Assist with practical communication, guidance and training to operational colleagues as relevant to their role, to support awareness of Member Domain compliance obligations. 
• Assist with the development and implementation of appropriate systems, controls and processes to address operational requirements and comply with new legislation and regulatory guidance. 

What You’ll Need

• 5+ years’ experience in a compliance or similar role. 
• 3+ years’ experience in a superannuation role that demonstrates a high level of knowledge about superannuation laws and associated regulatory requirements. 
• Experience analysing and assessing the impact of legislative and regulatory change on operational processes, controls and member outcomes. 
• Tertiary qualifications in a relevant discipline. 
• Strong knowledge of risk and compliance frameworks. 
• Critical thinker with strong analytical and problem-solving skills. 
• High level of personal integrity as well as the ability to professionally handle confidential matters.
• Ability to develop and maintain high quality interpersonal relationships with stakeholders at all levels, both within and outside the Fund. 
• Hold an accreditation in Risk Management from a recognised body like Risk Management Institute of Australasia (RMIA) or Governance Institute of Australia (GIA), or be willing to obtain one after joining AustralianSuper. 
• Demonstrated ability to understand and translate external regulatory requirements to shape business outcomes. 

Life at AustralianSuper

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.

We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

What’s Next

Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.

AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy:
https://www.australiansuper.com/careers/candidate-privacy-notice

Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.