JOB DETAILS

Team Leader Desk Collection

CompanyCermati.com
LocationSpecial capital Region of Jakarta
Work ModeOn Site
PostedAugust 3, 2026
About The Company
Cermati Fintech Group (CFG) is a fast growing financial technology company group established in April 2015. We're on a mission to build a more inclusive financial future by making financial products more accessible to people across Indonesia. Our businesses span a wide range of services including financial product aggregation, financing, cash loans, insurance brokerage, as well as mutual fund and bond investments. We launched our first product, Cermati, a financial services aggregator, in 2015. Since then, we've expanded rapidly with the introduction of Indodana (cash loan platform) in 2017, Cermati Protect (insurance brokerage) and Cermati Invest (investment platform) in 2019. In 2024, we introduced a new financing service through Indodana Finance, and rebranded our cash loan platform to Indodana Fintech further strengthening our ecosystem of digital financial solutions. 🔗 Learn more about us at https://cermati.group/
About the Role

Job Description

 

  • Manage and responsible for the desk collection Process

  • Liaise with Superior (Collection Manager)

  • Responsible to maintain daily, weekly, monthly report

  • Coordinate collaborations with other departments.

  • Monitoring and developing team performance and coaching the team

Qualifications

  • Male / Female

  • Min D3

  • Minimum 3 years experience in Banking / Leasing and or Multifinance (have experience at FinTech industry is a plus)

  • Preferably have experience as a Supervisor/Coordinator Desk Collection

  • Have a good communication skills, negotiation skills and have a good leadership skills , have honest attitude, conscientious and able to work with targets

  • Hard worker and able to work with team

  • Able to operate Microsoft Office

Key Skills
Team LeadershipDesk CollectionReportingPerformance MonitoringCoachingCommunication SkillsNegotiation SkillsMicrosoft OfficeTarget OrientedCollaboration
Categories
Finance & AccountingManagement & LeadershipCustomer Service & Support
Job Information
📋Core Responsibilities
The Team Leader is responsible for managing the desk collection process and maintaining accurate daily, weekly, and monthly reports. They will also monitor team performance, provide coaching, and coordinate collaborations across different departments.
📋Job Type
contract
📊Experience Level
2-5
💼Company Size
526
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page