JOB DETAILS

Window & Door Specialist - Inside Sales Support

CompanyMacArthur Co.
LocationRamsey
Work ModeOn Site
PostedAugust 3, 2026
About The Company
MacArthur Co. is committed to the highest quality construction materials/products and services. MacArthur Co. has been serving our customers since 1913 and our 43 branch offices are located throughout the Midwest, Mountain and Western states. Each MacArthur Co. branch office offers products from most of the top manufacturers. Our goal is to be your full line supplier of all types of Commercial and Residential Roofing, Insulation, Water Proofing, and HVAC. We are an employee-owned company so when you work with a MacArthur Co. employee you're working with an owner that has a vested interest in your companies success. We focus on building long-term relationships that enable you to be successful with your customers. MacArthur Co. is the proud owner of Energy Panel Structures (EPS - www.epsbuildings.com), WS Building Materials (wsbuildingmaterials.com), and American Metals Supply (www.americanmetalssupply.com). All of our subsidiaries bring the same high-quality products and services to you and your company. Go to our website (www.macarthurco.com) to learn more about what MacArthur Co. can do to help you be successful.
About the Role

Description

With all your career options, why not choose a company where you can own part of the business?


MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create.


As a Window & Door Specialist - Inside Sales Support, you will be an enthusiastic connector between our window manufacturers, outside sales team, and our customers. The focus of this job is making connections with people and building an understanding of our window products. Ensuring customers are trained and educated on our window lines available. That window/door orders are processed accurately and on time. An ideal candidate will work best in a fast-paced environment where extremely detailed window quotes need to be shared and effectively. Growing the window and door product line.


Responsibilities:

  • Utilizing window platforms to conduct accurate quotes requested by customers or sales associates
  • Detailed and organized work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently
  • Knowledge of each window line to be able to offer accurate quotes in conjunction with the customers’ criteria
  • Working with the window manufacturers to train and educate contractors to drive topline window sales
  • Work with customers and co-workers to build solid relationships based on trust and competence
  • Organize and coordinate window & door shipments/deliveries with the warehouse and contractors
  • Work with window manufacturers on backordered, missing, damaged, or warranty windows
  • Effectively communicate and motivate others while being responsive to their needs and concerns
  • Be friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, and our customers 
  • Work as a team in the decision-making; build consensus rather than make decisions alone 
  • Ability to work in a fast-paced manner consistently 

Job Requirements:

  • Willing to jump in and roll up your sleeves to help out when necessary 
  • Persuasive teaching style to communicate the company's products and services
  • Extensive knowledge of window products and the window order platform process is required
  • Follow safety expectations set by the company's safety policies
  • Socially-focused "How can I help you?" attitude 
  • Lead by example, with first-hand knowledge of an area of expertise 
  • Open, flowing communication is important
  • Follow established guidelines, structure, and policies, while working with and for others
  • Support a fast-paced environment with multiple projects going on simultaneously

Benefits Package:

  • Outstanding Family Medical Benefits Package
  • Substantial Stock Ownership Program
  • Competitive Compensation Packages
  • Paid Time Off (PTO) & 8 Paid Holidays Each Year
  • Employer-Sponsored Family Dental Insurance
  • 401k and Roth 401k Investment Accounts
  • Employer-Sponsored Life & Disability Insurance
  • Individual choice regarding personal medical decisions

 

This job posting is a summary; further details of responsibilities & qualifications are provided during interviews.

PM21

Key Skills
Inside Sales SupportWindow Product KnowledgeDoor Product KnowledgeQuote GenerationCustomer Relationship ManagementOrder ProcessingContractor TrainingLogistics CoordinationCommunicationDetail-orientedProblem SolvingTeam CollaborationTime ManagementTechnical Proficiency
Categories
SalesCustomer Service & SupportConstructionManufacturingAdministrative
Benefits
Family Medical BenefitsStock Ownership ProgramCompetitive CompensationPaid Time OffPaid HolidaysFamily Dental Insurance401kRoth 401kLife InsuranceDisability Insurance
Job Information
📋Core Responsibilities
The specialist will act as a connector between manufacturers, sales teams, and customers to process window and door orders accurately. They are responsible for providing detailed quotes, training contractors on product lines, and coordinating shipments with the warehouse.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
285
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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