Learning Administrator

Learning Administrator

Location: Chennai / Hybrid (if applicable)
Full-Time

Are you highly organized, customer-focused, and passionate about delivering exceptional learning experiences? We are looking for a Learning Administrator to join our team and play a key role in coordinating training programs for global clients across multiple industries.

As a Learning Administrator, you will support the successful delivery of virtual and instructor-led training programs by managing course scheduling, enrolments, logistics, vendor coordination, and stakeholder communications.

Key Responsibilities

• Schedule, publish, and administer learning programs and training courses.
• Manage learner enrolments and issue joining instructions.
• Coordinate with trainers, vendors, hotels, conference centres, and catering providers.
• Arrange travel and accommodation for facilitators and participants as required.
• Respond to learner and client queries via email and phone.
• Ensure service delivery meets SLA and KPI commitments.
• Maintain strong relationships with clients, stakeholders, and suppliers.
• Identify opportunities to improve administrative processes and customer experience.

What We're Looking For

• Excellent written and verbal English communication skills.
• Experience in administration, operations, customer service, or coordination roles.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Customer-centric mindset with strong attention to detail.
• Ability to work effectively in a fast-paced environment and manage competing priorities.
• Experience working with global teams and across different time zones is an advantage.

Preferred Qualifications

• Experience within Learning & Development or Training Administration.
• Experience using Learning Management Systems (LMS).
• Advanced Microsoft Office skills.
• Strong problem-solving abilities.

Why Join Us?

• Opportunity to work with global clients across Financial Services, Insurance, Pharmaceutical, Automotive, and Technology sectors.
• Collaborative and supportive team environment.
• Structured career growth opportunities into Learning Consulting, Project Management, Program Management, and Leadership roles.
• Exposure to international stakeholders and learning operations.

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GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.