JOB DETAILS

Housekeeping Guest Service Associate

CompanyAccorHotel
LocationMumbai
Work ModeOn Site
PostedAugust 5, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.   

Job Description

  • To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale.
  • Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
  • Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.
  • Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.
  • Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

Qualifications

  • Positive attitude and motivation to work in a collaborative environment 
  • Strong organizational skills.
  • Minimum 1 year of relevant experience
  • Good operational experience

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time
  • Key Skills
    HousekeepingGuest serviceCleaningAttention to detailOrganizational skillsCommunicationTime management
    Categories
    HospitalityCustomer Service & SupportAdministrative
    Job Information
    📋Core Responsibilities
    The associate is responsible for maintaining high standards of cleanliness and hygiene in guest rooms and public areas to ensure guest satisfaction. They must remain alert, courteous, and helpful while performing cleaning duties and reporting any issues to management.
    📋Job Type
    full time
    📊Experience Level
    0-2
    💼Company Size
    101098
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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