JOB DETAILS

Retail Sales Professional/School Service Representative (Part-Time)

CompanyEckroth Music Company
LocationFargo
Work ModeOn Site
PostedAugust 5, 2026
About The Company
Eckroth Music, an employee-owned company serving the music industry since 1972, specializes in band and orchestra instruments, accessories, method books and instrument repair. Eckroth Music provides outstanding customer service while living out our Passion: Inspiring Lives Through Instrumental Musical Experiences.
About the Role

Description

Description

Eckroth Music, an employee-owned company, serving the music industry since 1972, is seeking a part-time Retail Sales Professional/School Service Representative in our Fargo ND location. The primary function of the Retail Sales Professional/School Service Representative is to provide outstanding customer service by developing and maintaining director relationships.


Benefits

As an established leader in servicing school band and orchestra programs, Eckroth Music offers a professional work environment, competitive salary, and a benefits package including PTO, 401K, Flexible Spending accounts and an Employee Assistance Program.


Position Summary

  • Actively lead recruiting, rental, and retention programs in your school accounts
  • Work cooperatively with Band Directors and sales team.
  • Assist customers with their specific requests and needs.
  • Shipping and receiving products.
  • Processing orders and rentals
  • Packing and prepping for school events such as rental displays
  • Play testing beginner band and orchestra students.

Requirements

The ideal candidate will have the following professional skills and characteristics :

  • An interest in music that is focused on band and/or orchestral instruments
  • Strong Leadership, interpersonal, planning, and problem-solving skills
  • Previous sales and sales management
  • An ability to lift and unload products (50+ lbs)
  • Strong customer service skills
  • A collaborative team member who is energetic and enthusiastic
  • An attention to detail

The ideal candidate needs to exemplify the Eckroth Music Core Values:

  • Excellence: Those we Serve Deserve Our Best
  • Passionate: Inspiring People to Play Music
  • Dedicated: Committed to Our Customers and Each Other Since 1972
  • Knowledgeable: Constantly Curious and Creating Solutions
  • Team Focused: Achieving More Together
Key Skills
Customer ServiceSalesRelationship ManagementLeadershipPlanningProblem-solvingSales ManagementProduct HandlingOrder ProcessingEvent PreparationMusic KnowledgeTeam CollaborationAttention To Detail
Categories
RetailSalesCustomer Service & SupportEducation
Benefits
Paid Time Off401kFlexible Spending AccountsEmployee Assistance Program
Job Information
๐Ÿ“‹Core Responsibilities
The role involves managing school accounts by leading recruiting, rental, and retention programs while building relationships with band directors. Responsibilities also include processing orders, managing shipping and receiving, and assisting with school event preparations.
๐Ÿ“‹Job Type
full time
๐Ÿ“ŠExperience Level
0-2
๐Ÿ’ผCompany Size
51
๐Ÿ“ŠVisa Sponsorship
No
๐Ÿ’ผLanguage
English
๐ŸขWorking Hours
40 hours
Apply Now โ†’

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