Senior Sales Manager (Dual Hotel)

Description

CASCADE HOTEL KANSAS CITY & ALOFT KANSAS CITY COUNTRY CLUB PLAZA

SENIOR SALES MANAGER (DUAL HOTEL)
 

Join the team at Cascade Hotel Kansas City, a Marriott Tribute Portfolio Hotel, and Aloft Kansas City Country Club Plaza, located in the heart of the Country Club Plaza. Together, our dual-branded hotels offer nearly 300 guest rooms, more than 15,000 square feet of flexible meeting space, signature dining experiences, and exceptional hospitality through personalized service, thoughtful experiences, and a commitment to excellence.

We believe exceptional guest experiences begin with exceptional associates. If you are passionate about hospitality, relationship building, strategic sales, and driving revenue through exceptional client service, we'd love to hear from you.

We are seeking a Senior Sales Manager (Dual Hotel) to join our Sales & Marketing team. This position plays a critical role in generating group business, developing strategic client relationships, and maximizing revenue opportunities across both Cascade Hotel and Aloft Kansas City Country Club Plaza.
 

Position Summary

The Senior Sales Manager (Dual Hotel) is responsible for proactively soliciting, developing, and managing group business opportunities for both hotel properties. This role focuses on identifying new business, cultivating long-term client relationships, negotiating contracts, and partnering with operational teams to ensure successful event execution and exceptional guest experiences. The ideal candidate is a strategic, relationship-driven sales professional with strong negotiation skills, a collaborative leadership style, and a passion for delivering results.
 

Key Responsibilities

• Generate new group business through proactive sales efforts, prospecting, networking, and account development.

• Identify, qualify, and solicit new business opportunities to achieve individual and hotel revenue goals.

• Manage large and complex group opportunities from initial inquiry through contract execution.

• Conduct property tours and presentations showcasing hotel accommodations, meeting space, and amenities.

• Develop proposals, contracts, and other client-facing sales documentation.

• Build and maintain strong relationships with corporate accounts, meeting planners, travel professionals, and community partners.

• Partner closely with Revenue Management, Catering, Operations, and Food & Beverage teams to maximize business opportunities.

• Develop strategic sales plans to grow market share within assigned market segments.

• Negotiate contracts and maximize revenue through effective pricing and upselling strategies.

• Participate in client events, industry networking opportunities, trade shows, and familiarization (FAM) tours.

• Support operational handoff and communication to ensure successful execution of contracted business.

• Maintain accurate account information, sales activity, and forecasting within CRM and Marriott sales systems.

• Represent Cascade Hotel and Aloft Kansas City professionally within the local community and hospitality industry.

• Perform additional duties as assigned.
 

Qualifications
 

Required:

• Minimum two (2) years of college education in Business Administration, Hospitality Management, Marketing, or a related field with five (5) years of hotel sales experience; or a bachelor's degree with three (3) years of related hotel sales experience.

• Proven success managing group sales accounts and achieving revenue goals.

• Strong communication, presentation, negotiation, and relationship-building skills.

• Ability to manage multiple priorities, deadlines, and client relationships simultaneously.

• Excellent organizational skills and attention to detail.

• Ability to work collaboratively with Sales, Revenue Management, Operations, Food & Beverage, and Executive Leadership.

• Proficiency with Microsoft Office applications and hotel sales systems.
 

Preferred:

• Marriott brand experience.

• Experience working in a full-service hotel environment.

• Experience with Marriott CI/TY, Power of M, and other Marriott sales platforms.

• Experience managing complex group sales opportunities across multiple hotel properties.
 

Schedule Requirements

• Must be available to work a flexible schedule, including evenings, weekends, holidays, and occasional travel or client events as business needs require.

• Regular attendance and punctuality are essential functions of the position.

• The hotel operates 24 hours a day, 7 days a week.
 

Benefits

Eligible associates may enjoy:

• Medical, dental, and vision insurance

• Life insurance and voluntary benefits

• Paid Time Off (PTO)

• 401(k) retirement plan

• Marriott Associate Room Rate Program

• Employee recognition programs

• Career growth and development opportunities
 

Opportunity Employers committed to fostering an inclusive workplace where all associates are valued and respected.

Requirements

• Successful completion of a background check is required as a condition of employment.

• Ability to maintain confidentiality of client, guest, and hotel information.

• Ability to occasionally lift, carry, push, or pull up to 25 pounds.

• Maintain professional appearance, grooming, and hospitality standards.

Cascade Hotel Kansas City and Aloft Kansas City Country Club Plaza are Equal