JOB DETAILS

TRAVEL CLERK

CompanyNEXCOM
LocationVirginia Beach
Work ModeOn Site
PostedAugust 7, 2026
About The Company
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe. The command’s mission is to provide quality goods and services at a savings and support Navy quality of life programs for active duty military, retirees, reservists, veterans, Department of Defense civilians and families. The NEXCOM Enterprise is a non-appropriated fund instrumentality (NAFI) of the Department of Defense and the Department of the Navy. Therefore, most of NEXCOM’s expenses are paid with its earnings and not taxpayer dollars. About Our Business Lines: NEXCOM’s six business lines are: Navy Exchange (NEX), Ship Store Program, Uniform Program Management Office (UPMO), Telecommunications Program Office (TPO), Navy Clothing and Textile Research Facility (NCTRF) and NEXCOM Hospitality Group (NHG). Each business line provides the necessary support for the Navy’s warfighters and military families to remain ready and resilient. As a Navy command, NEXCOM contributes to mission readiness by providing quality of life services to patrons no matter where they are stationed around the world. Endless Opportunity: While NEXCOM has different business lines, the majority of our employees work for NEX retail locations, Navy Hotel's or at NEXCOM’s Headquarters. Working for NEXCOM offers a diverse range of opportunities and career paths for upward mobility or transition through training and experience into a new field of work. We welcome applicants from both the civilian and armed services communities. Please visit us at NEXCOMjobs.org to learn more about our enterprise and view the myriad of jobs available around the world!
About the Role

Job Summary: 

Makes travel arrangements and provides documentation for lodging airline car reservations tickets monetary advances etc. in connection with the travel of NES associates. 

Duties and Responsibilities: 

  • Refers to existing DOD Instructions and World Wide Navy Lodge Directory to determine activities with adequate Government quarters.
  • Requests availability of Navy Lodges where applicable and assigns non-availability control numbers. 
  • When Government quarters or Navy Lodge are not available obtains least costly commercial lodging accommodations either through American Airlines Computerized Reservation System SABRE or by telephone.
  •  Endorses travel orders with applicable statements regarding Government quarters. 
  • Reviews travel orders to ensure that preparation is in strict compliance with existing applicable travel regulations. Verifies proper chargeable travel accounts and refers improperly prepared approved orders to Supervisor or Travel Assistant prior to returning to Division Director for corrections. 
  •  Assists in determining estimated costs of per diem and travel for all authorized travel of NEXCOM military and civilian personnel in accordance with applicable governing regulations. 
  • Using CRT may be required to enter necessary information into NEXCOM automated travel system to create travel order files and assign travel order numbers. 
  • This information is utilized by Division Directors in analysis of current travel budgets in order to insure budgetary limitations are met to determine accounts receivable balances to control record and provide payment data for centralized billing expenses and provide statistical data for management decisions. 
  • Computes maximum amounts authorized to be advanced in accordance with existing regulations.
  •  Ensures that travel advances are not issued to personnel who have not submitted travel claims or who owe money for prior travel. 
  • Generates and distributes checks to travelers. 
  • Maintains contact with hotel and makes reservations for all personnel visiting NEXCOM on official business in accordance with the provisions of NEXCOM negotiated contract. 
  • Advises military and civilian personnel of requirements for obtaining passports visas and health certificates.
  • Provides necessary applications and makes arrangements for obtaining same. Initiates correspondence and maintains contact with Department of State NMPC and foreign consulates on matters relating to passports and visas.
  •  Assists higher graded travel personnel in providing travelers with SABRE generated itineraries and boarding passes and makes reservations for pre-reserved seat assignments in accordance with travelers preference. 
  • May be required to compile cost data or other statistical information in connection with special studies and reports.
  •  Maintains necessary controls and files relating to the travel work performed. 
  • Types a variety of correspondence reports memoranda forms etc. in connection with assigned functions. 
  • Performs other related duties as assigned. 
  • Works under the general supervision of Travel Section Supervisor who makes assignments provides guides and instructions covering procedures.
  • Work is reviewed during progress and upon completion for adherence to regulatory material and conformance with instructions


GENERAL EXPERIENCE 

One year of experience performing clerical or office work that demonstrated the abilities to perform the work of the position. 

AND SPECIALIZED EXPERIENCE 

Two years of experience in clerical or administrative work that demonstrated accuracy and attention to detail. 

SUBSTITUTION OF EDUCATION FOR EXPERIENCE 

One year of academic study above the high school level may be substituted for nine months of general and specialized experience.

Key Skills
Travel arrangementsClerical workAdministrative supportData entryBudget monitoringSABRE reservation systemPassport processingVisa processingRecord keepingCorrespondenceRegulatory complianceAttention to detailStatistical reportingCustomer service
Categories
AdministrativeGovernment & Public SectorLogisticsCustomer Service & Support
Job Information
📋Core Responsibilities
The Travel Clerk is responsible for making comprehensive travel arrangements, including lodging, transportation, and documentation for NEXCOM personnel. They also manage travel budgets, process travel advances, and maintain compliance with government travel regulations.
📋Job Type
full time (35 + hours)
📊Experience Level
2-5
💼Company Size
4318
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
35 hours
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