JOB DETAILS

Veterinary Receptionist

CompanyVirginia Beach S P C A Inc.
LocationVirginia Beach
Work ModeOn Site
PostedAugust 7, 2026
About The Company
For 60 years, we’ve served the community with one unwavering belief: compassion has the power to reduce suffering and change lives. From sheltering and adoption to affordable veterinary care, wildlife triage, humane education, and community support services, we meet animals and families where they are. Our work extends far beyond our walls — we collaborate with local and regional partners, respond to emerging animal welfare needs, and ensure that every act of care reflects kindness, dignity, and respect. We provide urgent medical treatment, help families keep their pets through difficult times, support wildlife in crisis, and teach the next generation what empathy in action looks like. Every day, we move closer to a more humane and responsible community for all. After six decades of service, our commitment remains the same.
About the Role
Who are we? For more than 30 years, the Virginia Beach SPCA Low-Cost Veterinary Clinic (VBSPCA Veterinary Clinic) has been providing the Virginia Beach community with affordable veterinary care. From routine pet care and prevention to spay/neuter services to surgical/dental procedures, our talented team of veterinary professionals is committed to offering top-quality, compassionate veterinary care to the Hampton Roads community. 


Why You Will Enjoy Working With Us:

  • We Make an Impact - At the VBSPCA Veterinary Clinic we make meaningful connections with those we serve, both owner and companion animal. From routine and preventive care to urgent illness care, everyday, you’ll be making a difference in the lives of companion animals and their owners who love them. 

  • We Work in a Collaborative Team Environment - You’ll be working alongside dedicated veterinary professionals who love animals just as much as you do. Our team-oriented environment ensures that you have the resources and support you need to thrive. 

  • We have a State-of-the-Art Facility - Our newly renovated facility provides you with the best tools to get the job done. We offer digital radiography (both dental and full body), ultrasound, in-house laboratory equipment, cryotherapy, and EKG equipment to aid in the care of our patients. Our cloud based veterinary database and digital phone system allows for quick access to patient and client information from any location.


What We Offer - We offer a comprehensive benefits package that includes:

  • Medical, Dental, and Vision insurance 

  • Paid Time Off 

  • Eight Paid Holidays 

  • Veterinary Care Discount - for your furry companions 

  • Employee Assistance Program (EAP) for additional support

  • Adoption Discount - for when you want to add to your pack


What You Will Do in Your Role:

  • Be the first person with whom a client connects  - greeting them with care and respect 

  • Schedule appointments and manage client check in/check out

  • Handle phone and email communications - prioritizing and routing appropriately

  • Provide knowledgeable support about services, pricing, and veterinary care information

  • Juggle well! Multi-task in a fast-paced environment while maintaining quality customer service


What We are Looking For in this Dynamic Job : 

  • Customer service experience (medical and/or veterinary field preferred)

  • Ability to work collaboratively with all types of people and personalities

  • Strong multitasking, problem solving, and critical thinking skills

  • Ability to stay organized and prioritize in an active environment

  • Motivated to learn, gain experience, and advance their knowledge

  • Strong communication skills

  • Patience and good sense of humor 

Key Skills
Customer serviceCommunication skillsMultitaskingProblem solvingCritical thinkingOrganizationPrioritizationInterpersonal skillsPatienceSchedulingData entry
Categories
HealthcareCustomer Service & SupportAdministrative
Benefits
Medical insuranceDental insuranceVision insurancePaid time offPaid holidaysVeterinary care discountEmployee assistance programAdoption discount
Job Information
📋Core Responsibilities
The Veterinary Receptionist serves as the first point of contact for clients, managing appointments and communications. They are responsible for providing information on services and maintaining a high quality of customer service in a fast-paced environment.
📋Job Type
full time hourly
📊Experience Level
0-2
💼Company Size
51
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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