JOB DETAILS

Advisor 1, Sales

CompanyCNX
LocationKuala Lumpur
Work ModeOn Site
PostedAugust 8, 2026
About The Company
We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.
About the Role

Job Title:

Advisor 1, Sales

Job Description

Consultative B2B software sales to Canadian tax professionals. The agent manages a pipeline of qualified leads and wins them through discovery, positioning, and closing. Success requires a balance of activity, engagement quality, and genuine problem-solving.

Day-to-Day Activities

  • 40–50 outbound dials per day to inbound leads and existing pipeline
  • Lead qualification: understanding accountant size, filing volume, current software, pain points
  • Discovery calls: diagnosing why they bought/didn't buy, what's broken, what could be better
  • Pitch and positioning: tailoring ProTax value to their specific situation (solo practice vs. 10-person firm = different story)
  • Objection handling: moving past "not interested" to "let me show you something relevant"
  • Pipeline management: tracking deal stage, next-step commitment, follow-up cadence
  • Closing: getting a verbal commitment to trial, demo, or trial-to-license conversation

Tools: Salesforce, call lists, win-loss data, competitive positioning, pricing flexibility (if any).

Success Metrics

  • Activity: 40–50 meaningful dials per day (not just dials — dials that connect or leave professional voicemails)
  • Engagement rate: % of dials that convert to a meaningful conversation (benchmark: 20–25%+)
  • Lead-to-opportunity conversion: % of leads that move to an active pipeline stage
  • Opportunity closure rate: % of qualified opportunities that close within the quarter
  • Average deal size: revenue per close (indexed to tax-season vs. off-season)
  • Pipeline velocity: time from first touch to close

Candidate Profile

Given the above, the ideal candidate should have:

Proven B2B sales experience (3–5 years minimum) — not necessarily tax software, but consultative SaaS/enterprise experience

Objection-handling track record — evidence of moving past initial rejection to real conversations

Activity resilience — comfortable with 40–50 dials/day and the rejection that comes with it

Consultative mindset — asks questions before pitching, personalizes the message

Pipeline discipline — CRM hygiene, stage tracking, forecasting

Coachability — takes feedback on opener, timing, voicemail, and adjusts Geographic / market fit — ideally some Canada experience OR demonstrated ability to learn new markets fast

Location:

MYS Kuala Lumpur Nu Tower 2

Language Requirements:

English (Required)

Time Type:

Full time2026-08-18
Key Skills
B2B SalesSaaS SalesLead QualificationDiscovery CallsObjection HandlingPipeline ManagementSalesforceConsultative SellingAccount ManagementClosingForecastingCRM HygieneOutbound Sales
Categories
SalesSoftwareTechnologyConsulting
Job Information
📋Core Responsibilities
The advisor will manage a pipeline of B2B software leads through consultative discovery, positioning, and closing. Daily activities include conducting 40-50 outbound calls and maintaining accurate deal tracking within Salesforce.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
226230
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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