JOB DETAILS

Server Assistant

CompanyThe Bancroft
LocationBurlington
Work ModeOn Site
PostedAugust 8, 2026
About The Company
The Bancroft is part of the Webber Restaurant Group which has owned and operated restaurants in Massachusetts since 2004. We pride ourselves on our commitment to work/life balance and the large number of employees who have been with us for over 5, 10, and 15 years. The Bancroft blends an urban sensibility with the classic American steakhouse to bring a dynamic dining experience to Burlington. We strive to leave a lasting impression with our dramatic surroundings, smart wine list, warm and hospitable service, hand-crafted cocktails, and of course, the finest steaks available. Lunch, brunch, dinner, or cocktails - welcome to your new home!
About the Role

Description

The Position:


The Bancroft Chophouse is seeking a reliable and dedicated Server Assistant to support our front of house team in providing exceptional hospitality and service to our guests. As a Server Assistant, you will be responsible for setting up tables, assisting servers with food and beverage service, and maintaining a clean and organized dining area.


Responsibilities:

  • Assist servers with table setup, including setting out plates, glasses, and silverware
  • Greet guests and assist with seating as needed
  • Refill water glasses and clear plates throughout the meal
  • Assist servers with delivering food and beverage orders to tables
  • Assist with maintaining a clean and organized dining area, including wiping down tables and chairs, and sweeping floors
  • Maintain knowledge of menu items and specials, and be able to make recommendations to guests


Requirements:

  • Prior relevant experience preferred but not required!
  • Ability to work well in a fast-paced, team-oriented environment
  • Excellent customer service, communication, and interpersonal skills
  • Ability to stand for long periods of time, carry a tray, and lift up to 30lbs
  • Flexibility to work evenings, weekends, and holidays


Here is a snapshot of our amazing benefits!

  • Flexible Schedule
  • We offer a comprehensive benefits package after 6 (six) months to employees that meet our eligibility requirements (health, dental, vision, vacation).
  • Employee dining discount – 25% off food for you and a guest.
  • Daily family meal.
  • 401k* with an annual match.
  • Employee Assistance Program. 
  • Employee Referral Bonus - get paid to work with your friends!
  • Training and opportunities for growth!

*Employee must meet eligibility requirements to enroll in benefits.


The Webber Restaurant Group is an equal opportunity employer.

Key Skills
Customer ServiceCommunicationInterpersonal SkillsTable ServiceFood DeliveryCleaningMenu KnowledgeTeamworkTime Management
Categories
HospitalityFood & BeverageCustomer Service & Support
Benefits
Flexible ScheduleHealth InsuranceDental InsuranceVision InsuranceVacationEmployee Dining DiscountDaily Family Meal401kEmployee Assistance ProgramEmployee Referral BonusTraining and Growth Opportunities
Job Information
📋Core Responsibilities
The Server Assistant supports the front of house team by setting up tables, assisting with food and beverage service, and maintaining a clean dining environment. They also greet guests, refill water, and clear plates to ensure an exceptional hospitality experience.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
32
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page