Wine and Beer Team Member

Description

Pullman Market, a vibrant culinary destination celebrated for its farm-to-table commitment, is looking for an enthusiastic and detail-oriented Wine & Beer Team Member to join our esteemed team. As an integral part of our wine and beer section, you will ensure the wine and beer section is adequately stocked, maintaining high levels of cleanliness and organization. Your exceptional customer service skills will be crucial as you interact with patrons on the sales floor, providing support and guidance. You will also be responsible for various tasks as assigned by the management team, contributing to the seamless operation of our market and elevating the overall customer experience.

Operational Responsibilities:

• Uphold proper stocking, sanitation, and rotation practices in wine and beer sections.
• Accurately and efficiently process orders.
• Educate customers on product offerings and make recommendations based on knowledge of categories.
• Checking product quality and freshness upon receiving. Reporting any issues to management. 
• Offer friendly, knowledgeable, efficient and courteous service to customers by providing them with current market offerings and product information. 
• Engage with customers on the sales floor, delivering top-notch service and guidance.
• Perform other assigned tasks to support the overall function of the market.

Personal Requirements:

• Be an ambassador for the company and maintain professionalism in and outside of work.
• Previous experience in customer service, hospitality, or retail is preferred.
• Strong attention to detail and commitment to maintaining cleanliness and organization.
• Ability to follow instructions and work effectively as part of a team.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
• A genuine passion for locally sourced products and culinary offerings is advantageous.
• TABC required.

Working Conditions:

• A typical work week for this position is 40-45 hours. Hours vary based on needs of the market and the    department.
• Position requires prolonged standing, bending, stooping, twisting, lifting objects up to 45 pounds, and repetitive hand and wrist movements.
• Exposure to hot, cold, and potentially hazardous equipment is possible.
• Familiarity with office equipment such as phones, computers, fax machines, and copiers may be required.

Benefits:

• 3 Sick Days annually
• 50% discount at all ERHG/Market Restaurants
• 20% discount on retail
• Employer Contribution to Health Insurance
• 5 Year Retention Bonus of $3,000 and 10 Year Retention Bonus of $10,000

Please note: This job description is intended to provide a brief overview of typical job functions and duties and may not cover all possible responsibilities.