JOB DETAILS
HVAC Service Technician
CompanyBlue Cardinal Home Services, LLC
LocationLivingston
Work ModeOn Site
PostedAugust 8, 2026
About The Company
"We are rewriting the book on how partnerships are formed, and redefining the future of the home services industry."
Blue Cardinal Home Services Group was founded by a lifelong tradesman, to meet the needs and exceed the expectations of fellow tradesmen interested in discovering opportunities, and securing their futures. Founder and CEO Trey McWilliams quickly recognized while on his own journey to unlock the potential of partnership, that there was tremendous opportunity to bring something truly unique to the space.
By marrying a lifetime of industry experience and world-class innovators and leaders, the Blue Cardinal Home Services Group is a powerhouse of resources, experience, knowledge and opportunity. In addition to the explosive potential, we remain fiercely committed to truly getting to know our partners on both a personal and professional level. We are committed to understanding the foundation of your company, experiencing your culture, and learning about each unique piece that makes it whole.
About the Role
Description
McWilliams | Livingston, TX | Full-Time
McWilliams is hiring an experienced HVAC Service Technician to diagnose, repair, and maintain residential heating and cooling systems while delivering a 5-star customer experience. This is a customer-facing service role: you'll troubleshoot the problem, present clear options to the homeowner, and earn the work. Success is measured by technical accuracy, customer satisfaction, and consistent service and sales results.
Key Responsibilities
- Diagnose, troubleshoot, and repair residential HVAC systems — air conditioners, furnaces, heat pumps, and mini-split systems.
- Perform maintenance and tune-ups on heating and cooling equipment.
- Present clear, good, better, and best repair and replacement options to homeowners, along with pricing and financing information.
- Recommend and enroll customers in maintenance memberships / service agreements.
- Accurately document all work, findings, and recommendations in ServiceTitan.
- Keep the service truck clean, stocked, and inventory accurate.
- Communicate professionally with customers and the dispatch/office team.
- Participate in the on-call / rotating schedule as needed.
- Perform all work to code and company safety standards.
Requirements
Qualifications
- 2–3 years of residential HVAC service experience — diagnosis and repair, not install-only.
- EPA 608 Certification (required to handle refrigerant).
- Proven ability to diagnose issues and clearly communicate repair or replacement options to homeowners.
- Strong customer-service and communication skills; comfortable presenting and selling solutions in the home.
- Valid Texas driver's license and clean driving record; approved to drive under company insurance requirements.
- Comfortable working in attics, crawlspaces, confined areas, hot environments, and performing physically demanding work.
- Must be able to use a tablet, smartphone, and service software.
- Neat, clean, professional appearance and a customer-focused mindset.
- Must pass a background check and drug screen.
Working Conditions
- Field-based role requiring daily travel to residential homes.
- Work performed indoors, outdoors, in attics, and crawlspaces.
- Requires PPE and safety-conscious behavior.
Key Skills
HVAC RepairTroubleshootingCustomer ServiceSalesMaintenanceEPA 608 CertificationSystem DiagnosisCommunicationServiceTitanTechnical Accuracy
Categories
TradesCustomer Service & SupportSalesConstruction
Job Information
📋Core Responsibilities
Diagnose, troubleshoot, and repair residential HVAC systems while delivering a high-quality customer experience. Present repair and replacement options to homeowners and maintain accurate documentation of all service work.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
29
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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