JOB DETAILS

SENIOR SPECIALIST, TALENT ACQUISITION

CompanyQualfon
LocationCagayan de Oro
Work ModeOn Site
PostedAugust 9, 2026
About The Company
Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction. We lead the way with AI-enabled strategies and person-focused CXM solutions that enhance your brand and improve your customer’s lives. Whether your goal is to increase the lifetime value and loyalty of your customers or make your operations more effective, Qualfon can help you succeed with tailor-made solutions that balance efficiency, scale, and empathy in equal measure.
About the Role

Overview

Role: SENIOR SPECIALIST, TALENT ACQUISITION

Responsibilities

1. Manages R&S area

  • Ensures compliance of Recruitment KPI’s
  • Organizes recruitment team activities to achieve the goals
  • Ensures hiring the right talent, with the right sourcing to the right position

2. Ensures the application and follow‑up of Recruitment, Selection and Placement Procedures

  • Supervises day‑to‑day Recruitment, Selection and Placement Procedure
  • Conducts calibration and certification for new recruitment staff
  • Reviews Recruitment, Selection and Placement Procedures and updates where necessary
  • Implements Recruitment, Selection and Placement enhancements where needed
  • Recommends Recruiting Strategies to increase headcount

3. Enhance Company Branding

  • Facilitates Educational Tours as required
  • Coordinates with Universities for Placement and/or other school activities
  • Identifies, develops, and evaluates branding activities based on knowledge of company objectives, market characteristics, and cost factors
  • Conceptualizes Sourcing Collaterals

4. ≥5% Conversion Rate

  • Monitors total number of hires from identified sourcing strategies
  • Identifies and reviews low‑yielding sourcing strategies
  • Recommends initiatives to increase productivity of low‑yielding sourcing strategies
  • Increases social networking capability

Job Summary – Area of Expertise (Skills)

  • Knowledge in BPO Advertising and Marketing
  • Recruitment KPI knowledge
  • Team organization and planning
  • Basic knowledge in Advertising, Marketing and/or Branding
  • Creative skills
  • Negotiating skills
  • Interpersonal skills
  • Planning and organizing skills

Qualifications

Other Skills and Experiences (Minimum)

  • Bachelor’s Degree
  • Competencies:
    • Market or Industry Research
    • Interviewing
    • Sourcing, Branding, and Marketing
    • Recruitment, Selection, and Placement
    • Performance Feedback
Key Skills
RecruitmentTalent AcquisitionBPOAdvertisingMarketingBrandingTeam ManagementKPI ManagementSourcingInterviewingPerformance FeedbackMarket ResearchNegotiationPlanningOrganization
Categories
Human ResourcesManagement & LeadershipMarketingCreative & Media
Job Information
📋Core Responsibilities
The Senior Specialist manages the recruitment and selection process, ensuring compliance with KPIs and effective sourcing strategies. They also oversee team activities, enhance company branding, and coordinate with educational institutions to meet hiring goals.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
10224
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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