JOB DETAILS

Customer Service Executive - Two Wheeler Loans - Ranchi - Satya Ganga Arcade - CSE*

CompanyTata Capital
LocationRanchi
Work ModeOn Site
PostedAugust 9, 2026
About The Company
Tata Capital Limited, a holistic financial services provider, caters to the diverse needs of retail, housing, SME, and corporate customers with a pan-India network of 1500+ branches. Its range of offerings includes Consumer Finance, Housing Finance, Commercial Finance, Cleantech Finance, Microfinance, Debt Syndication, Private Equity, and Credit Cards.
About the Role

To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.  

 

Perform the following under the guidance/direction of Supervisor/Manager
• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organization requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.  
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.
short description

Key Skills
Loan DisbursementCustomer IdentificationDocument ValidationSOP ComplianceCross-sellingVendor ManagementRelationship ManagementAudit ComplianceRBI RegulationsCustomer Service
Categories
Finance & AccountingCustomer Service & SupportSales
Job Information
📋Core Responsibilities
The Customer Service Executive assists in the disbursement of two-wheeler loans while ensuring minimal delinquency and adherence to organizational norms. Responsibilities include identifying potential business, validating customer documents, and maintaining compliance with audit and RBI regulations.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
25488
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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