Affiliate Operations Executive

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in Southeast Asia. We offer end-to-end omni-channel growth solutions for brands, covering marketplace management, social commerce, performance marketing, fulfillment, and data capabilities across the region.

As part of our growing Social Commerce team, you will support the operational processes behind creator commerce, livestream operations, affiliate campaigns, and financing & billing workflows across platforms including TikTok Shop, Shopee, and Lazada.

We are looking for a highly organized and detail-oriented Affiliate Operations Executive to own the end-to-end product seeding operations for our affiliate marketing team.

This role ensures creators receive products quickly and accurately, allowing Affiliate Managers to focus on creator growth and campaign performance. You will become the operational backbone between Commercial, Warehouse and Affiliate teams.

Responsibilities:

• Prepare monthly seeding requests based on campaign plans
• Validate creator eligibility and shipping information
• Consolidate shipment requests
• Raise dispatch requests to warehouse
• Track shipment status until delivery
• Update tracking information to the respective creators.  
• Coordinate parcel reshipments when required
• Ensure creators receive products within SLA

2. Warehouse Coordination

Responsibilities:

• Coordinate daily shipment schedule
• Monitor dispatch progress
• Resolve packing or inventory issues
• Escalate urgent shipment delays
• Follow up on tracking numbers
• Ensure warehouse SLA compliance

• End-to-end exposure to affiliate marketing operations, supporting campaigns for top regional and global brands.
• Project & operations management skills, learning how to build scalable processes that support high-volume campaigns.
• Experience working in a fast-paced, high-growth e-commerce environment, where your work has a direct impact on campaign success and creator experience.

Must Have

• 2–4 years in Operations / Logistics / E-commerce Operations / Campaign Operations
• Excellent coordination skills, strong attention to detail
• Comfortable handling large data sets in Google Sheets / Excel
• Able to manage multiple campaigns simultaneously
• Strong follow-up skills
• Excellent written communication

Preferred Experience with:

• Affiliate Marketing
• Creator Management
• TikTok Shop
• Shopee
• Lazada
• Warehouse coordination

• Inventory management