Assistant Banking Center Manager - SB Galleria
External Applicants: Please apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers. Applying through any other source may prevent Prosperity from receiving your application.
Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP.
Prosperity Bank is an Equal Opportunity Employer.
POSITION PURPOSE
The Assistant Banking Center Manager is responsible for ensuring that the goals of the branch are met by providing excellent customer service in a team building atmosphere. Typical responsibilities include opening new accounts, assisting customers and lenders, and providing operational support to the Banking Center Manager. The ABCM is also responsible for managing operations in the absence of the Banking Center Manager.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Promote and cross-sell the Bank’s products and services by assisting customers in their selection to meet their financial needs.
- Perform banking center activities such as opening new accounts, safe deposit duties, stop payment requests, check recorders, and wire transfer requests.
- Monitor cash limits for the tellers, vault, ATM, and total office.
- Monitor reports to ensure that MIL and CTR reporting is completed timely and accurately, assures transmission of reports to the Compliance Department.
- Ensure ATM is balanced, and the proper cash supply is within limits.
- Review and monitor deposit account exceptions and ensure exceptions are cleared in a timely manner. Participate in branch audits on established schedule.
- Review NSF and overdraft reports for assigned customer portfolios; approves or declines such exceptions within approved limits.
- Maintain strong knowledge of the financial industry and support staff development and growth.
- Process moderately complex customer transactions, problems, or inquiries and assume responsibility in absence of Banking Center Manager.
- Consistently maintains exceptions at less than 30 days.
- Compliance with any and all BSA/AML/CFT and Sanctions requirements set forth by Bank Policy and Procedure, including but not limited to timely completion of assigned training.
SECONDARY DUTIES
- At the direction of the Banking Center Manager, the Assistant Banking Center Manager may support some or all the following activities:
- Approve teller sheets to ensure balancing, reporting and cash limits are within approved limits.
- Perform alarm testing and 911 testing in accordance with established guidelines.
- Provide leadership, training, and/or support to staff, leads team meetings.
- Approve timecards by payroll deadlines.
- The position performs duties specific to the position and other functions as assigned by management.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.
PERFORMANCE MEASUREMENTS
- Banking center services are efficiently and effectively delivered in accordance with established Bank policies and standards.
- Current customer accounts are maintained or expanded, and additional ones solicited.
- Good business relationships exist with customers and their questions and problems are promptly resolved.
- Banking center personnel are well trained and efficient, and their activities well-coordinated.
- Required reports and records are accurate and timely.
- Management is appropriately informed of area activities and of any significant problems.
- Suggestions are provided for improved efficiency or effectiveness in operations.
- Good working relationships exist with banking center personnel. Assistance is provided as needed.
SUPERVISORY RESPONSIBILITIES:
The position is responsible for supervision of retail staff in the absence of the Banking Center Manager. The Assistant Banking Center Manager is expected to provide leadership, training, and support to less experienced staff members
QUALIFICATIONS
Education/Certification: Associate degree in business or a related field, or an equivalent combination of training and work experience.
Required Knowledge: Thorough knowledge of Bank services and products.
Understanding of related legal and regulatory requirements.
Familiarity with Branch functions, policies, and procedures.
Experience Required: Minimum three years’ related experience in a financial institution, with a minimum of two years supervisory experience.
Skills/Abilities: Strong interpersonal, leadership, and supervisory skills.
Well organized.
Ability to operate related computer applications and related business equipment.
Attention to detail.
Ability to maintain an effective and efficient workflow.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Average Hearing: Able to hear average or normal conversations and receive ordinary information.
Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS
None: No hazardous or significantly unpleasant conditions (such as in a typical office)
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MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Reasoning Ability: Ability to apply logical or scientific thinking to define problems, collect data establish facts and draw conclusions.
Able to interpret a variety of technical instructions and can deal with multiple variables.
Mathematics Ability: Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage.
Able to perform very simple algebra.
Language Ability: Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias.
Ability to prepare business letters, proposals, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style.
Ability to conduct training, communicate at panel discussions, and make professional presentations.
Monday - Friday: 8:00AM - 5:00PM
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